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Broadvoice Cloud PBX
Broadvoice Cloud PBX · Northridge, California, United States · founded 2006
What it is
Broadvoice Cloud PBX is a cloud-hosted business phone system with local numbers, extensions, voicemail transcription, auto attendants, and custom call routing. Administrators manage users, menus, numbers, extensions, and call rules from one portal. Routing can use time, department, priority, or availability, with multi-level IVRs, ring groups, queues, forwarding, and schedules. Teams can manage multiple locations and hybrid cloud PBX/SIP systems, while employees call from desk phones, softphones, or mobile apps using the same business number. b-hive Communicator adds chat, video meetings for up to 50 participants, text messaging, voicemail, and screen sharing. Browser, Windows, Mac, iOS 16 or later, and Android access are listed. Broadvoice states that Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls. Plans are Metered at $10 a month, Standard at $18 a month, and Pro at $23 a month.
For and against
For
- Local business numbers
- Custom call routing and auto attendants
- Desktop and mobile apps
- Voicemail transcription
- Multi-location administration
Against
- No free plan
- Paid plans start at $10 a month
- iPhone app requires iOS 16 or later
The verdict
Broadvoice Cloud PBX combines business telephony, administration, and collaboration apps across several platforms. Its plan structure lets teams choose between metered service and broader calling and collaboration features.
Who it suits
It suits mid-market teams needing cloud calling across desktop and mobile devices. Different plans cover metered calling, unlimited calling, or added fax, recording, video, and integrations.
Plans and prices
Metered
Call forwarding · Find Me/Follow Me · Hot desking · Web portal
Read 21 Sep 2026 · broadvoice.com
Standard
Unlimited calling · Local DID · No-cost SMS · Communicator chat and softphone
Read 21 Sep 2026 · broadvoice.com
Pro
Virtual fax · One Number · Global Extension · Call recording
Read 21 Sep 2026 · broadvoice.com
Metered (b-hive Seat)
Call forwarding · Find Me/Follow Me · Hot desking · Web portal
Read 8 Oct 2026 · broadvoice.com
Standard (b-hive Seat)
Unlimited calling · Local DID · No-cost SMS · Communicator chat and softphone
Read 8 Oct 2026 · broadvoice.com
Pro (b-hive Seat)
Virtual fax · One Number · Global Extension · Call recording
Read 8 Oct 2026 · broadvoice.com
On the record
- Administration
- Users, menus, and call rules can be managed from one admin portal, where teams can assign numbers, configure extensions, and set call routes.broadvoice.com · read 8 Oct 2026
- App platforms
- The b-hive Communicator setup page lists browser access, Windows and Mac desktop apps, an iPhone app for iOS 16 or later, and an Android app.broadvoice.com · read 8 Oct 2026
- Audience
- Broadvoice describes b-hive as made for mid-market teams seeking reliability without complexity.broadvoice.com · read 8 Oct 2026
- Auto attendant
- Yesbroadvoice.com · read 21 Sep 2026
- Business numbers
- localbroadvoice.com · read 21 Sep 2026
- Call handling
- The product lists auto attendants with multi-level IVRs, routing by time, department, priority, or availability, ring groups and queues, call forwarding, and custom schedules.broadvoice.com · read 8 Oct 2026
- Call routing
- custombroadvoice.com · read 21 Sep 2026
- Communicator features
- b-hive Communicator combines calling, chat, video meetings, text messaging, voicemail, and screen sharing; its video meetings support up to 50 participants.broadvoice.com · read 8 Oct 2026
- Company
- Broadvoice says it provides cloud communications and AI-powered customer-experience technology for businesses.broadvoice.com · read 8 Oct 2026
- Desktop and mobile apps
- Yesbroadvoice.com · read 21 Sep 2026
- Integration
- The pricing page lists integrations in the Pro seat tier, while Broadvoice’s Microsoft Dynamics page describes a GoContact contact-center integration embedded in Dynamics.broadvoice.com · read 8 Oct 2026
- Mobile calling
- The product page says employees can make and receive calls from desk phones, softphones, and mobile apps using the same business number and call-routing rules.broadvoice.com · read 8 Oct 2026
- Multiple locations
- Broadvoice says its interface can manage multi-site and hybrid cloud PBX/SIP systems, and that users, locations, and remote teams can be added in minutes.broadvoice.com · read 8 Oct 2026
- Product
- Cloud PBX is a cloud-hosted business phone system that provides extensions, call routing, auto attendants, voicemail, and other calling features without on-site phone-system hardware.broadvoice.com · read 8 Oct 2026
- Security and compliance
- Broadvoice states that b-hive Communicator includes SOC 2 and HIPAA compliance, private meeting lobbies, and role-based access controls.broadvoice.com · read 8 Oct 2026
- Paid from
- 10broadvoice.com · read 21 Sep 2026
- Support
- The Standard seat tier includes priority email support, and Broadvoice’s contact page provides a business support phone number and ticket submission.broadvoice.com · read 8 Oct 2026
- Voicemail transcription
- Yesbroadvoice.com · read 21 Sep 2026
