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On the recordRead 11 Oct 202621 facts
Avaya Cloud Office
Avaya Cloud Office · Morristown, New Jersey, USA
Plans and prices
Essentials
Priced on request
Up to 20 users
Read 22 Sep 2026 · news.avaya.com
Premium
Priced on request
2,000 inclusive regional outbound minutes per user · 1,000 inclusive free-phone inbound minutes per account · meetings up to 200 participants
Read 11 Oct 2026 · news.avaya.com
Standard
Priced on request
750 inclusive regional outbound minutes per user · 250 inclusive free-phone inbound minutes per account · meetings up to 100 participants
Read 11 Oct 2026 · news.avaya.com
Ultimate
Priced on request
4,000 inclusive regional outbound minutes per user · 2,000 inclusive free-phone inbound minutes per account · unlimited storage
Read 11 Oct 2026 · news.avaya.com
On the record
- Auto attendant
- Yesavaya.com · read 22 Sep 2026
- Browser access
- Avaya’s support article says users can access the unified app features through a browser login without a download.support.avaya.com · read 11 Oct 2026
- Business numbers
- multipleavaya.com · read 22 Sep 2026
- Call routing
- customavaya.com · read 22 Sep 2026
- Data locations
- Avaya says Cloud Office data is stored in multiple locations in the EU, UK, or US, with specific locations depending on contracted services and geography.avaya.com · read 11 Oct 2026
- Desktop and mobile apps
- Yesavaya.com · read 22 Sep 2026
- Desktop platforms
- Avaya’s download instructions offer the desktop app for Windows or Mac.documentation.avaya.com · read 11 Oct 2026
- Included users
- 20avaya.com · read 22 Sep 2026
- Integration limitation
- Avaya states third-party integrations are outside the service and are not covered by its listed agreements, including its data processing and service level agreements.support.avaya.com · read 11 Oct 2026
- Integrations
- Avaya lists integrations across CRM, customer support, productivity, collaboration, and automation apps, with examples including Office 365, G Suite, and Salesforce.support.avaya.com · read 11 Oct 2026
- Intended customers
- Avaya presents Cloud Office as a solution for business communications and describes an offer for existing Avaya customers migrating to the service.avaya.com · read 11 Oct 2026
- Meeting security
- Administrators can enable end-to-end encryption for scheduled meetings, and the mobile app offers end-to-end encryption settings for meetings and calls.documentation.avaya.com · read 11 Oct 2026
- Messaging and collaboration
- The desktop app includes direct and team messaging, file sharing, tasks, meetings, phone calls, text messaging, and fax.documentation.avaya.com · read 11 Oct 2026
- Mobile platforms
- Avaya says the mobile app is available for Android and iOS devices.documentation.avaya.com · read 11 Oct 2026
- Phone features
- The mobile app supports call history, voicemail, call recordings, call transfer, call parking, and call flip between devices.documentation.avaya.com · read 11 Oct 2026
- Pricing caveat
- The pricing page’s promotional terms say its offer applied to agreements executed by June 27, 2023.news.avaya.com · read 11 Oct 2026
- Product
- Avaya describes Cloud Office as a cloud communications platform combining voice, video, messaging, meetings, and collaboration.avaya.com · read 11 Oct 2026
- Support
- Avaya lists UK support hours as Monday to Friday, 8:00 AM to 5:00 PM local time, with after-hours technical support for service outages through its OneCare portal or by phone.support.avaya.com · read 11 Oct 2026
