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RingCentral RingEX
RingCentral RingEX · Belmont, California, United States · founded 1999
What it is
RingCentral RingEX combines business calls, video meetings, messaging, SMS, and fax in one app. A professional number can handle calls, faxes, and texts, with an auto attendant, custom call routing, and voicemail transcription. Team tools include chat, file sharing, project management, task assignment, and calendar sharing. Users can switch among mobile, desktop, and tablet devices; the iOS and Android apps support calls, meetings, messaging, faxes, texts, conferences, and settings. RingEX connects with more than 500 integrations, including Salesforce, Google, Microsoft Teams, and Zendesk. Its Personal AI Assistant offers real-time notes, message writing and translation, and meeting summaries at no extra cost, though RingCentral may manage AI notes usage above 500 minutes per user per month. Essentials, Standard, and Premium offer a 14-day trial; Ultimate lists Contact Sales. There is no permanent free plan. Paid plans start at $19.99 per user per month when billed annually, and annual billing saves up to 33%.
For and against
For
- Combines calls, meetings, messaging, SMS, and fax.
- More than 500 integrations are listed.
- Personal AI Assistant features are included at no extra cost.
- Standard, Premium, and Ultimate include 24/7 chat and phone support.
Against
- No permanent free plan is listed.
- Paid plans start at $19.99 per user per month billed annually.
- AI notes usage above 500 minutes per user per month may be managed.
- Ultimate lists Contact Sales rather than a trial.
The verdict
RingEX brings several business communication and collaboration functions into one app, with a broad integration list. Compare the paid plan details and the AI notes usage condition before choosing a tier.
Who it suits
RingEX may suit businesses seeking calls, meetings, messaging, SMS, and fax alongside team collaboration tools. Its mobile apps support iOS and Android, and the service also lists desktop and tablet use.
Plans and prices
Essentials
Up to 20 users · 100 toll-free minutes per month
Read 21 Sep 2026 · ringcentral.com
Standard
Unlimited users · 1,000 toll-free minutes per month · 100 video participants · 24-hour meeting duration
Read 21 Sep 2026 · ringcentral.com
Premium
2,500 toll-free minutes per month · 200 video participants · 8-digit extensions
Read 21 Sep 2026 · ringcentral.com
Ultimate
10,000 toll-free minutes per month · Unlimited storage
Read 21 Sep 2026 · ringcentral.com
On the record
- AI assistant
- Personal AI Assistant provides real-time notes, message writing and translation, and meeting summaries at no extra cost.ringcentral.com · read 27 Sep 2026
- AI usage limit
- RingCentral may manage AI notes usage above 500 minutes per user per month.ringcentral.com · read 27 Sep 2026
- Annual savings
- Annual billing saves up to 33%.ringcentral.com · read 27 Sep 2026
- Auto attendant
- Multi-level auto attendant provides customized greetings and directs callers to employees or departments.ringcentral.com · read 27 Sep 2026
- Business number
- One professional number can handle calls, faxes, and text messages.ringcentral.com · read 27 Sep 2026
- Business numbers
- multipleringcentral.com · read 21 Sep 2026
- Call routing
- Call paths can be customized by business hours, team availability, or custom rules.ringcentral.com · read 27 Sep 2026
- Company reach
- RingCentral says it serves over 600,000 businesses worldwide and supports more than 100 countries.ringcentral.com · read 27 Sep 2026
- Core communications
- The platform combines calls, video meetings, messaging, SMS, and fax in one app.ringcentral.com · read 27 Sep 2026
- Desktop and mobile apps
- Yesringcentral.com · read 21 Sep 2026
- Free tier limits
- The page lists free trials but does not state a permanent free plan or free-tier limits.ringcentral.com · read 27 Sep 2026
- Free trial
- Essentials, Standard, and Premium offer a free trial; Ultimate lists Contact Sales.ringcentral.com · read 27 Sep 2026
- Included users
- 20ringcentral.com · read 21 Sep 2026
- Integrations
- RingEX connects with more than 500 integrations, including Salesforce, Google, Microsoft Teams, and Zendesk.ringcentral.com · read 27 Sep 2026
- Mobile apps
- iOS and Android apps support calls, meetings, messaging, faxes, texts, conferences, and settings.ringcentral.com · read 27 Sep 2026
- Service availability
- The service advertises 99.999% availability.ringcentral.com · read 27 Sep 2026
- Security certifications
- Listed certifications and seals include SOC 2, SOC 3, HIPAA, HITRUST CSF, C5, and SkyHigh Enterprise Ready.ringcentral.com · read 27 Sep 2026
- Starting price
- Paid plans start at $19.99 per user per month when billed annually.ringcentral.com · read 27 Sep 2026
