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UNIVERGE BLUE CONNECT
UNIVERGE BLUE CONNECT · Tokyo, Japan · founded 1899
What it is
UNIVERGE BLUE CONNECT is a cloud-based unified communications service that combines business calling, chat, video, screen sharing, file management, and conference calling. It lists more than 100 enterprise-grade calling features, with pricing based on users rather than lines; pricing is available on request. The service supports Android, iOS, macOS, web, and Windows. Its desktop and mobile apps cover calls, chat, presence, screen sharing, video meetings, file sharing, and voicemail management. The product page describes AI transcription for recorded calls, meetings, and voicemail, plus a generative AI tool in chat. CONNECT can integrate with Microsoft Teams or work alongside it; the Teams Advanced option includes call management features such as queues, monitor, whisper, and barge. Listed CRM integrations include Salesforce, Microsoft Dynamics 365, Zoho, SugarCRM, and Oracle NetSuite. CONNECT PRO and PRO Plus include 10 GB of UNIVERGE BLUE SHARE storage with file co-editing and access across desktop, mobile, and web. The service requires no phone-system hardware, advertises 24/7 live-expert support, and describes AES encryption and standards including CPNI, PCI-DSS, and SOC II audit requirements. The maker is headquartered in Tokyo, Japan, and was founded in 1899.
For and against
For
- Combines calling, chat, video, and file management.
- Supports Android, iOS, macOS, web, and Windows.
- Includes more than 100 calling features.
- Advertises 24/7 live-expert support.
- Requires no phone-system hardware.
Against
- Pricing is available on request.
- CONNECT PRO and PRO Plus include 10 GB of storage.
The verdict
CONNECT brings business calling and collaboration tools into a cloud service, with broad platform support and listed integrations. Businesses must request pricing to assess the per-user service.
Who it suits
CONNECT may suit businesses looking to combine calling, team messaging, and video meetings across desktop and mobile platforms. Its listed Teams and CRM integrations may also matter to organizations using those services.
Plans and prices
UNIVERGE BLUE CONNECT
Per-user service; 100+ calling features; request a demo for pricing
Read 4 Oct 2026 · univergeblue.com
On the record
- AI
- The product page says AI transcribes recorded calls, meetings, and voicemail, and describes a generative AI tool available in chat.univergeblue.com · read 4 Oct 2026
- App platforms
- The desktop app supports PC or Mac, and the mobile app is offered for Android and iOS.univergeblue.com · read 4 Oct 2026
- Auto attendant
- Yesunivergeblue.com · read 19 Sep 2026
- Calling
- The service includes more than 100 enterprise-grade calling features and is priced by number of users rather than lines.univergeblue.com · read 4 Oct 2026
- CRM integrations
- The maker lists integrations for Salesforce, Microsoft Dynamics 365, Zoho, SugarCRM, and Oracle NetSuite with features such as click-to-call and incoming-call screen pops.univergeblue.com · read 4 Oct 2026
- File collaboration
- CONNECT PRO and PRO Plus include 10 GB of UNIVERGE BLUE SHARE storage, with file co-editing and access across desktop, mobile, and web.univergeblue.com · read 4 Oct 2026
- Microsoft Teams
- CONNECT offers options to integrate with Teams or work alongside it, and its Teams Advanced option includes call management features such as queues, monitor, whisper, and barge.univergeblue.com · read 4 Oct 2026
- Mobile and desktop apps
- The apps support calls, chat, presence, screen sharing, video meetings, file sharing, and voicemail management.univergeblue.com · read 4 Oct 2026
- Product
- CONNECT is a cloud-based unified communications solution combining a phone system, chat, video, screen sharing, file management, and conference calling.univergeblue.com · read 4 Oct 2026
- Security
- The security page describes AES encryption and says the service meets standards including CPNI, PCI-DSS, and SOC II audit requirements.univergeblue.com · read 4 Oct 2026
- Service model
- CONNECT requires no phone-system hardware to buy, install, manage, upgrade, or replace, according to the product page.univergeblue.com · read 4 Oct 2026
- Support
- The product pages advertise 24/7 support from live experts.univergeblue.com · read 4 Oct 2026
