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Microsoft Teams

Microsoft Teams · Redmond, Washington, United States · founded 1975

What it is

Microsoft Teams brings chat, channels, calls, meetings, and screen sharing together, with guest access and unlimited message history. People can join meetings without a Teams account, and free users can sign in with an email address or phone number without a subscription. Free group calls and meetings last up to 60 minutes; one-to-one calls have no time limit. Teams runs on Android, iOS, Linux, macOS, Windows, and the web. It connects with Microsoft 365, SharePoint, OneDrive, Outlook, Exchange, Planner, Forms, Power BI, OneNote, Power Apps, Power Automate, and LinkedIn, and has over 250 integrated business apps. Business plans include encryption for meetings, chats, calls, and files; they can also include recordings and transcripts, and listed plans offer anytime phone and web support. Microsoft Teams Free is listed as free, with up to 100 participants and 5 GB cloud storage. Teams Essentials is listed at $4 a year, billed at $4.00 user/month, paid yearly. Microsoft 365 Business Basic is $7 a year, billed at $7.00 user/month, paid yearly.

For and against

For

  • Free use requires no subscription.
  • Guests can join meetings without a Teams account.
  • Message history is unlimited.
  • Available across web, desktop, and mobile platforms.

Against

  • Free meetings and group calls last up to 60 minutes.
  • The free plan lists 5 GB of cloud storage.
  • Business plan prices are billed yearly.

The verdict

Teams offers a free way to chat, call, and meet, with integrations for Microsoft and other business apps. Free group sessions are limited to 60 minutes, while business plans list longer meetings and additional features.

Who it suits

Teams suits people who need chat, calls, meetings, and screen sharing across desktop, mobile, or web. Its free plan works for users who need group meetings of up to 60 minutes without a subscription.

Plans and prices

Microsoft Teams Free

Free

100 participants · 60-minute group meetings · 5 GB cloud storage

Microsoft Teams Essentials

$4a month, billed yearly

1–300 employees · 10 GB cloud storage per user · 300 meeting participants · 30-hour meetings

Microsoft 365 Business Basic

$7a month, billed yearly

1–300 employees · 1 TB cloud storage per user · 300 meeting participants · 30-hour meetings

Microsoft 365 Business Standard with Copilot

$23.50a month, billed yearly

1–300 employees · 1 TB cloud storage per user · 300 meeting participants · 30-hour meetings

Microsoft Teams Phone Standard

Priced on request

Cloud-based phone system · Voice and video calls · PSTN connectivity options · Call transfers across devices

Teams Phone with pay-as-you-go calling

Priced on request

Teams Phone Standard included · Pay-as-you-go calling · Microsoft phone number · Metered outbound calling minutes

Teams Phone with Calling Plan

Priced on request

3,000 domestic minutes in the US, UK, and Canada · 1,200 domestic minutes in other listed regions

Microsoft Teams Rooms Basic

Priced on request

25 rooms

Microsoft Teams Rooms Pro

Priced on request

One-touch meeting join · Wireless content sharing · Room management and security · Device analytics

Every plan, in full

On the record

Business user limit
Small-business plans support up to 300 users or people.microsoft.com · read 27 Sep 2026
Channels
Yesmicrosoft.com · read 21 Sep 2026
Cloud storage
Business plans include 1 TB per user, while Teams Essentials includes 10 GB per user.microsoft.com · read 27 Sep 2026
Company recognition
Microsoft says it was named a Gartner UCaaS Leader for the eighth consecutive year in 2026.microsoft.com · read 27 Sep 2026
Enterprise size
Enterprise Teams is presented for more than 300 people.microsoft.com · read 27 Sep 2026
Free account requirement
Users can sign in with an email address or phone number; no subscription is needed.microsoft.com · read 27 Sep 2026
Free group calls
Free group calls last up to 60 minutes.microsoft.com · read 27 Sep 2026
Free meeting limit
Free meetings last up to 60 minutes.microsoft.com · read 27 Sep 2026
Free one-to-one calls
One-to-one calls have no time limit.microsoft.com · read 27 Sep 2026
Guest access
Yesmicrosoft.com · read 21 Sep 2026
Guest meeting access
People can join meetings without a Teams account as guests.microsoft.com · read 27 Sep 2026
Integrated business apps
Teams has over 250 integrated business apps.microsoft.com · read 27 Sep 2026
Integrations
Microsoft 365,SharePoint,OneDrive,Outlook,Exchange,Planner,Forms,Power BI,OneNote,Power Apps,Power Automate,LinkedInmicrosoft.com · read 21 Sep 2026
Maximum members
25000microsoft.com · read 21 Sep 2026
Meeting recordings
Business plans can include meeting recordings and transcripts.microsoft.com · read 27 Sep 2026
Real-time translation
Teams supports real-time translation and interpretation for meetings.microsoft.com · read 27 Sep 2026
Message history
unlimitedmicrosoft.com · read 21 Sep 2026
Screen sharing
Teams supports screen sharing in free use and business plans.microsoft.com · read 27 Sep 2026

The review

Overview

Microsoft Teams brings workplace chat, calls, meetings, and collaboration together, making it a strong fit for organizations that rely on Microsoft 365. Its free tier also suits people who need persistent messaging and occasional group calls; the main trade-off is a 60-minute cap on free group sessions.

Channels, guest access, and unlimited message history give conversations room to stay organized. Guests can join meetings without a Teams account, and free users can sign in with an email address or phone number without a subscription. That removes a barrier to inviting people in, though it does not lift the free meeting limit.

Key features

Free use supports screen sharing, group meetings, and group calls for up to 60 minutes; one-to-one calls have no time limit. That distinction makes the free plan workable for quick team check-ins and individual conversations, but less suitable for longer group sessions. Business plans raise meeting capacity to 300 participants and duration to 30 hours.

Teams connects to Microsoft 365, SharePoint, OneDrive, Outlook, Exchange, Planner, Forms, Power BI, OneNote, Power Apps, Power Automate, and LinkedIn. It also integrates with more than 250 business apps. This breadth is most useful when a workplace already depends on Microsoft services; teams seeking only a meeting tool may not benefit from that range.

Business plans include data encryption for meetings, chats, calls, and files, and anytime phone and web support. They can include meeting recordings and transcripts. Teams also supports real-time translation and interpretation for meetings, which can help multilingual groups communicate.

Pricing

Microsoft Teams Free: free, with no subscription needed. It allows 100 participants, group meetings up to 60 minutes, and 5 GB of cloud storage. This is the straightforward choice for individuals and small groups that can work within the time and storage limits.

Microsoft Teams Essentials: $4 a year (billed $4.00 user/month, paid yearly). The annual subscription auto-renews and supports 1–300 employees, 10 GB of storage per user, 300 meeting participants, and meetings up to 30 hours. It removes the free tier’s short meeting ceiling, but provides less storage than the Microsoft 365 business plans.

Microsoft 365 Business Basic: $7 a year (billed $7.00 user/month, paid yearly). Its annual subscription auto-renews; it supports 1–300 employees, 1 TB per user, 300 participants, and 30-hour meetings. For a business that needs substantial storage as well as longer meetings, it is a more capable step up from Essentials.

Microsoft 365 Business Standard with Copilot: $23.50 a year (billed $23.50 user/month, paid yearly). It supports 1–300 employees, 1 TB per user, 300 participants, and meetings up to 30 hours. Choose it when that named plan suits the organization’s needs; the listed meeting and storage allowances match Business Basic, while it costs more.

Phone plans: Microsoft Teams Phone Standard has custom pricing and includes a cloud-based phone system, voice and video calls, PSTN connectivity options, call transfers across devices, and a 99.999% uptime SLA. Teams Phone with pay-as-you-go calling includes Phone Standard, a Microsoft phone number, and metered outbound minutes. Teams Phone with Calling Plan includes 3,000 domestic minutes in the US, UK, and Canada, or 1,200 domestic minutes in other listed regions. Both calling options have custom pricing. The listed business plans offer a free trial option and trial terms.

Platforms

Teams supports Android, iOS, Linux, macOS, web, and Windows, with desktop and mobile apps. That range gives organizations options across common computer and phone platforms.

Who it's for

Teams is a sensible choice for businesses that want messaging and meetings alongside Microsoft 365 integrations, and for groups that need channels, guest access, and durable message history. Free use is better suited to shorter group sessions and unlimited-duration one-to-one calls. Organizations that need longer meetings, more storage, or business support should look at a paid plan; teams above 300 people should consider the enterprise offering, which is presented for more than 300 people.

Pros and cons

  • Pro: Channels, guest access, and unlimited message history support ongoing team conversations rather than only scheduled calls.
  • Pro: Broad Microsoft integrations and more than 250 business app integrations can connect Teams to an existing work setup.
  • Pro: Free one-to-one calls have no time limit, and guests can attend meetings without a Teams account.
  • Con: Free group calls and meetings end after 60 minutes, so longer sessions call for a paid plan.
  • Con: Essentials has 10 GB of storage per user, far less than the 1 TB per user in Business Basic and Business Standard with Copilot.
  • Con: The business subscriptions listed auto-renew yearly, a term buyers should account for when choosing a plan.

Alternatives

For a shorter free meeting with a comparable stated attendee ceiling, Webex App offers meetings up to 40 minutes for up to 100 attendees; Teams Free allows 60 minutes and 100 participants. Daily is worth considering when a monthly allowance of 10,000 free participant minutes better matches the intended use. TrueConf is another freemium option, with a perpetual-license free server plan.

VSee, TeamLink, Zoho Meeting, 8x8 Meet, and Dialpad Meetings are other options to compare.

Browse Video Conferencing Software or Team chat apps for more choices. Teams also belongs in comparisons of Unified Communications Software, Business Phone Systems, Secure Video Conferencing Software, and Team Collaboration Software.

Verdict

Choose Microsoft Teams if your workplace needs chat and meetings that fit naturally with Microsoft 365, especially when channels, guest access, and long-running message history matter. Its strongest case is the combination of collaboration features and business integrations; look elsewhere if your group needs longer sessions but cannot move beyond the free plan’s 60-minute cap, or has no use for its broader workplace toolkit.

Alternatives to Microsoft Teams

Every alternative, ranked