NFON Cloudya

Plans and prices

Every plan, in full

On the record

AI summaries

AI transcribes calls and voicemails, summarizes them and extracts follow-up actions.nfon.com · read 15 Oct 2026

API authentication

The CTI API uses login credentials to issue access and refresh tokens and supports bearer-authenticated endpoints.nfon-ag.github.io · read 15 Oct 2026

API documentation

NFON publishes REST/OpenAPI CTI documentation covering call control, extension data, device management and event streams.nfon-ag.github.io · read 15 Oct 2026

API event streaming

Presence, line-state and call updates can be delivered as Server-Sent Events or JSON snapshots selected by the HTTP Accept header.nfon-ag.github.io · read 15 Oct 2026

API licence

The public CTI API documentation identifies the API licence as NFON proprietary.nfon-ag.github.io · read 15 Oct 2026

API limitation

The CTI API currently handles calls arriving directly at an extension but excludes group calls, skill calls, queues, forwarded calls and multi-party conferences.nfon-ag.github.io · read 15 Oct 2026

Auto attendant

Yesnfon.com · read 22 Sep 2026

Business numbers

multiplenfon.com · read 22 Sep 2026

Call queues

Call queues keep callers waiting with recorded music or messages when staff are busy.nfon.com · read 15 Oct 2026

Call routing

Administrators can route calls by time periods and exceptions such as holidays.nfon.com · read 15 Oct 2026

Company customers

NFON says it serves more than 54,000 customers and has over 3,000 sales and solution partners.corporate.nfon.com · read 15 Oct 2026

Company founded

NFON states that the group was founded in 2007.corporate.nfon.com · read 15 Oct 2026

Company funding

Crunchbase lists NFON as a public post-IPO-equity company with seven funding rounds and investors including BayBG Venture Capital and Activate Venture Partners.crunchbase.com · read 15 Oct 2026

Company legal name

The maker is NFON AG, a German stock corporation headquartered in Munich.financialfilings.com · read 15 Oct 2026

Company size

NFON reports more than 400 employees across Europe.corporate.nfon.com · read 15 Oct 2026

CRM integrations

NFON advertises CRM Connect integrations with more than 60 CRM systems, including Salesforce, HubSpot and SAP.nfon.com · read 15 Oct 2026

Desktop and mobile apps

Yesnfon.com · read 22 Sep 2026

Device apps

Users can call through Cloudya web, desktop and iOS/Android mobile apps, as well as supported desk phones.nfon.com · read 15 Oct 2026

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