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On the recordRead 8 Oct 202621 facts
Intermedia Unite
Intermedia Unite · Sunnyvale, California, USA · founded 1993
Plans and prices
Pro
$27.99a month
500 business texts · 34 countries · 30 days archiving retention · 100 video participants
Read 21 Sep 2026 · intermedia.com
Enterprise
$32.99a month
1,000 business texts · 200 video participants · 200 GB storage per user
Read 21 Sep 2026 · intermedia.com
Unite Pro
$27.99a month
500 business texts · 100 video meeting participants · 50 GB file storage per user · 30-day rolling archiving
Read 8 Oct 2026 · intermedia.com
Unite Enterprise
$32.99a month
1,000 business texts · 200 video meeting participants · 200 GB file storage per user · 30-day rolling archiving
Read 8 Oct 2026 · intermedia.com
On the record
- AI
- Included AI features include Unite AI Assistant, AI Call Recap, and AI Meeting Recap; AI Receptionist and AI Interaction Insights are listed as coming soon in the feature comparison.intermedia.com · read 8 Oct 2026
- Apps
- Unite apps support calling, team chat, HD video conferencing, presence, and file sharing, with file sharing available on desktop only.intermedia.com · read 8 Oct 2026
- Auto attendant
- Yesintermedia.com · read 21 Sep 2026
- Business numbers
- multipleintermedia.com · read 21 Sep 2026
- Calling
- The plans include unlimited domestic and international calling for 34 countries and more than 100 calling features.intermedia.com · read 8 Oct 2026
- Calling controls
- The plans include auto attendant, hunt groups, call forwarding, voicemail transcription, call recording, and call handling features such as call queuing and supervisor monitor, whisper, and barge.intermedia.com · read 8 Oct 2026
- Call routing
- advancedintermedia.com · read 21 Sep 2026
- Compliance
- Intermedia states that Unite can help safeguard protected health information when used with recommended settings and an organization’s own security procedures, and advises HIPAA-regulated businesses to ask about a Business Associate Agreement.intermedia.com · read 8 Oct 2026
- Desktop and mobile apps
- Yesintermedia.com · read 21 Sep 2026
- Integrations
- Listed integrations include Salesforce, ServiceNow, NetSuite, Microsoft Dynamics, HubSpot, Pipedrive, Zendesk, Zoho, Google Workspace, Outlook, Slack, and Microsoft Teams.intermedia.com · read 8 Oct 2026
- Intended customers
- Intermedia describes Unite as serving businesses of all sizes, from small businesses to enterprises, and says Enterprise is designed for power users needing larger meetings, more storage, and additional third-party integrations.intermedia.com · read 8 Oct 2026
- Plan limits
- The pricing comparison lists five concurrent endpoints for both plans, says toll-free numbers cost extra, and marks longer archiving retention plans as additional charge.intermedia.com · read 8 Oct 2026
- Product
- Intermedia Unite is a cloud-based unified communications platform with voice, video conferencing, chat, SMS, contact center, file management, security, and archiving.intermedia.com · read 8 Oct 2026
- Reliability and support
- The product page states 99.999% service reliability backed by SLAs and 24/7 technical support by phone or chat.intermedia.com · read 8 Oct 2026
- Security
- Triple Shield Security includes multi-factor authentication, account blocking and geo-fencing, encrypted communications, and data stored in certified datacenters with 24/7 monitoring and AI-driven threat detection.intermedia.com · read 8 Oct 2026
- Paid from
- 27.99intermedia.com · read 21 Sep 2026
- Voicemail transcription
- Yesintermedia.com · read 21 Sep 2026
