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Best IT Help Desk Software in 2026

Updated

48 IT help desk software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.

48ranked
0free plans on this page
$1/molowest paid tier
4 Oct 2026last checked

Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score

  1. 26 Lansweeper No phone app RecognisedPhone appDocumentedFree plan 5.6$199/mo
  2. 27 Atomicwork No phone app RecognisedPhone appDocumentedFree plan 5.5$1/mo SLA management: Yes
  3. 28 InvGate Service Desk No phone app RecognisedPhone appDocumentedFree plan 5.5$41.67/mo SLA management: YesKnowledge base: YesEmployee portal: Yes
  4. 29 Request Tracker No phone app RecognisedPhone appDocumentedFree plan 5.5 SLA management: Yes
  5. 30 Cireson Service Manager No phone app RecognisedPhone appDocumentedFree plan 5.4 Knowledge base: YesEmployee portal: Yes
  6. 31 iTop No phone app RecognisedPhone appDocumentedFree plan 5.4 SLA management: YesKnowledge base: YesEmployee portal: Yes
  7. 32 osTicket No phone app RecognisedPhone appDocumentedFree plan 5.4 SLA management: Yes
  8. 33 OTOBO No phone app RecognisedPhone appDocumentedFree plan 5.4 SLA management: YesKnowledge base: YesEmployee portal: Yes
  9. 34 Serviceaide ITSM No phone app RecognisedPhone appDocumentedFree plan 5.4
  10. 35 Znuny No phone app RecognisedPhone appDocumentedFree plan 5.4 SLA management: YesKnowledge base: YesEmployee portal: Yes
  11. 36 HelpSpot No phone app RecognisedPhone appDocumentedFree plan 5.3 SLA management: Yes
  12. 37 Marval MSM No phone app RecognisedPhone appDocumentedFree plan 5.3 SLA management: YesKnowledge base: YesEmployee portal: Yes
  13. 38 Mojo Helpdesk No phone app RecognisedPhone appDocumentedFree plan 5.3$14/mo SLA management: YesKnowledge base: YesEmployee portal: Yes
  14. 39 SupportPal No phone app RecognisedPhone appDocumentedFree plan 5.3 SLA management: YesKnowledge base: YesEmployee portal: Yes
  15. 40 UniDesk No phone app RecognisedPhone appDocumentedFree plan 5.3 SLA management: YesKnowledge base: YesEmployee portal: Yes
  16. 41 Zammad No phone app RecognisedPhone appDocumentedFree plan 5.3 SLA management: YesKnowledge base: YesEmployee portal: Yes
  17. 42 Alemba Service Manager No phone app RecognisedPhone appDocumentedFree plan 5.2 Knowledge base: Yes
  18. 43 Rezolve.ai Employee Service Desk No phone app RecognisedPhone appDocumentedFree plan 5.2 Knowledge base: Yes
  19. 44 ServiceTonic No phone app RecognisedPhone appDocumentedFree plan 5.2 SLA management: Yes
  20. 45 HelpMaster No phone app RecognisedPhone appDocumentedFree plan 5.1 SLA management: YesKnowledge base: YesEmployee portal: Yes
  21. 46 USU IT Service Management No phone app RecognisedPhone appDocumentedFree plan 5.1 Knowledge base: Yes
  22. 47 NinjaOne No phone app RecognisedPhone appDocumentedFree plan 5.0
  23. 48 EasyVista Self Help No phone app RecognisedPhone appDocumentedFree plan 4.9 Knowledge base: Yes

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