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On the recordRead 29 Sep 202614 facts
Atomicwork
Palo Alto, California, United States
Plans and prices
Knowledge support
$1a month, billed yearly
25,000 outcomes/year
Read 20 Sep 2026 · atomicwork.com
Access automation
$2a month, billed yearly
12,000 outcomes/year
Read 20 Sep 2026 · atomicwork.com
Service resolution
$3a month, billed yearly
8,000 outcomes/year
Read 20 Sep 2026 · atomicwork.com
Professional
$25,000a year
Starts from $25,000/year · Includes 25,000 credits · 2 AI Coworkers · Up to 250 end users
Read 29 Sep 2026 · atomicwork.com
Business
Priced on request
Flexible credits · 5 AI Coworkers · Up to 1,000 end users · Up to 2,000 managed devices
Read 29 Sep 2026 · atomicwork.com
Enterprise
Priced on request
Volume discounts · 10 AI Coworkers · Unlimited end users · Unlimited managed devices
Read 29 Sep 2026 · atomicwork.com
On the record
- AI Coworkers
- AI Coworkers can handle work end to end, collaborate with one another, and be configured with roles, skills, and access controls.atomicwork.com · read 29 Sep 2026
- Company
- Atomicwork lists offices in San Francisco and Bengaluru; the opened company page does not state a founding year.atomicwork.com · read 29 Sep 2026
- Compliance
- The security page lists SOC 2 Type 1 and Type 2, ISO 42001, GDPR, HIPAA, CCPA, CSA STAR Level 1, ISO 27001/27017/27018/27701, Microsoft 365, and CASA for Google Apps.atomicwork.com · read 29 Sep 2026
- Employee support
- Employees can request support through tools they already use, including Slack, Microsoft Teams, email, and a web portal.atomicwork.com · read 29 Sep 2026
- Enterprise service management
- Atomicwork says teams including HR can use the platform for employee support, employee journeys, and service delivery.atomicwork.com · read 29 Sep 2026
- Existing ITSM
- Atomicwork says its AI Workforce can run on top of an existing ServiceNow or Atlassian Jira Service Management instance without migration or a platform fee.atomicwork.com · read 29 Sep 2026
- Integrations
- The integrations page lists tools including Microsoft Teams, Slack, Okta, Microsoft 365, Jira, Workday, Google Workspace, and ServiceNow.atomicwork.com · read 29 Sep 2026
- Languages
- Atomicwork advertises global employee support in 25+ languages.atomicwork.com · read 29 Sep 2026
- Product
- Atomicwork describes itself as an AI-native ITSM and ESM platform run by AI Coworkers and governed by an IT team.atomicwork.com · read 29 Sep 2026
- Security
- Atomicwork says each AI Coworker runs in a fresh isolated sandbox for each request and customer data is not used to train models.atomicwork.com · read 29 Sep 2026
- Service desk
- Its platform supports IT service management capabilities including request, incident, change, asset, and configuration management.atomicwork.com · read 29 Sep 2026
- Support
- Professional includes email support during business hours, Business includes chat and email support with extended hours, and Enterprise includes 24×7 support, SLAs, uptime guarantees, and a dedicated Customer Success Manager.atomicwork.com · read 29 Sep 2026
- Usage limits
- Professional includes 25,000 credits, and the page says credit use varies with steps, tools called, output length, and reasoning complexity.atomicwork.com · read 29 Sep 2026
