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On the recordRead 4 Oct 202613 facts
TeamDynamix ITSM
On the record
- AI assistance
- AI Service Assist can summarize tickets and suggest resolutions, knowledge content, related tickets, and field values.teamdynamix.com · read 4 Oct 2026
- Assets and discovery
- Asset discovery covers Windows, Mac, Linux, Chrome, and networked devices, with integrations to Intune, SCCM, JAMF, and Kaseya.teamdynamix.com · read 4 Oct 2026
- Automation
- The platform pairs AI with native automation and says this can deflect 30–60% of tickets and reduce resolution time by 40–90%.teamdynamix.com · read 4 Oct 2026
- Custom integrations
- The no-code connector builder can connect to homegrown systems and APIs.teamdynamix.com · read 4 Oct 2026
- Encryption
- TeamDynamix states that its iPaaS integrations encrypt data at rest and in transit.teamdynamix.com · read 4 Oct 2026
- Integrations
- The built-in iPaaS and connector library supports hundreds of systems, including Microsoft Teams, Slack, DocuSign, Salesforce, Workday, Active Directory, Azure, and AWS.teamdynamix.com · read 4 Oct 2026
- Intended customers
- TeamDynamix describes the platform as serving enterprise organizations across industries including healthcare, financial services, manufacturing, public sector, and education.teamdynamix.com · read 4 Oct 2026
- ITIL workflows
- The platform supports ITIL-aligned service request, major incident, incident, problem, change, and release workflows.teamdynamix.com · read 4 Oct 2026
- Mobile
- The TeamDynamix Mobile app is available in the Apple App Store and Google Play and connects technicians to their TeamDynamix environment.solutions.teamdynamix.com · read 4 Oct 2026
- Pricing
- The company describes its pricing model as designed to let customers expand and evolve usage and asks prospective customers to submit a pricing inquiry.hub.teamdynamix.com · read 4 Oct 2026
- Product
- TeamDynamix ITSM is a cloud-based, no-code IT service management platform for organizations seeking to modernize service delivery.teamdynamix.com · read 4 Oct 2026
- Security
- The Trust Center lists SOC 2 Type 2, ISO 27001:2022, GDPR, HIPAA, TX-RAMP Level 2, and other compliance frameworks or attestations.trust.teamdynamix.com · read 4 Oct 2026
- Support and implementation
- The company says it provides an in-house implementation team and directs existing customers to its support ticket and customer portal.hub.teamdynamix.com · read 4 Oct 2026
