Best IT Change Management Software in 2026
Updated
In short: GLPI is ranked #1 of 43 as of 4 October 2026, ahead of Hornbill IT Asset Management and IFS Enterprise Service Management. The best-ranked option with a free plan is FreeITSM. The lowest first paid tier on this page is Xurrent IMR at $6/mo.
Managing IT changes involves coordinating review, timing, risk, and records. Compare approval workflows and risk assessment with change audit trails, then consider how a change calendar, CMDB linking, and emergency-change handling fit your team’s process. Free-plan availability and paid-from pricing add cost context. GLPI, Hornbill IT Asset Management, and IFS Enterprise Service Management are among the entries, alongside iSupport Service Desk and Freshservice. The listed criteria offer a way to compare how each product addresses change oversight and documentation; weigh them against the steps your organization needs to manage.
43 IT change management software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 1 GLPI Android only RecognisedPhone appDocumentedFree plan 7.3€19/mo Approval workflows: Yes
- 2 Hornbill IT Asset Management iPhone + Android RecognisedPhone appDocumentedFree plan 7.3
- 3 IFS Enterprise Service Management iPhone + Android RecognisedPhone appDocumentedFree plan 7.2
- 4 iSupport Service Desk iPhone + Android RecognisedPhone appDocumentedFree plan 7.2 Approval workflows: YesChange calendar: Yes
- 5 Proactivanet ITSM iPhone + Android RecognisedPhone appDocumentedFree plan 7.2
- 6 Freshservice iPhone + Android RecognisedPhone appDocumentedFree plan 7.1$19/mo Approval workflows: Yes
- 7 Giva ChangeManager iPhone + Android RecognisedPhone appDocumentedFree plan 7.1$6.33/mo Risk assessment: YesApproval workflows: YesChange calendar: Yes
- 8 Matrix42 FastViewer iPhone + Android RecognisedPhone appDocumentedFree plan 7.1€45/mo
- 9 OpenText Service Management iPhone + Android RecognisedPhone appDocumentedFree plan 7.1 Risk assessment: YesApproval workflows: YesChange calendar: Yes
- 10 Alloy Navigator iPhone + Android RecognisedPhone appDocumentedFree plan 7.0$19/mo Approval workflows: Yes
- 11 SolarWinds Service Desk iPhone + Android RecognisedPhone appDocumentedFree plan 7.0$39/mo Approval workflows: Yes
- 12 TOPdesk iPhone + Android RecognisedPhone appDocumentedFree plan 7.0£51/mo Approval workflows: Yes
- 13 Xurrent IMR iPhone + Android RecognisedPhone appDocumentedFree plan 7.0$6/mo
- 14 HaloITSM iPhone + Android RecognisedPhone appDocumentedFree plan 6.9$83333.33/mo
- 15 ManageEngine ServiceDesk Plus iPhone + Android RecognisedPhone appDocumentedFree plan 6.9$13/mo Approval workflows: Yes
- 16 SysAid iPhone + Android RecognisedPhone appDocumentedFree plan 6.9$89/mo Approval workflows: Yes
- 17 ServiceNow ITSM iPhone + Android RecognisedPhone appDocumentedFree plan 6.7
- 18 Matrix42 Enterprise Service Management iPhone + Android RecognisedPhone appDocumentedFree plan 6.4
- 19 FreeITSM No phone app RecognisedPhone appDocumentedFree plan 6.3Free Risk assessment: YesApproval workflows: YesChange calendar: Yes
- 20 iTop No phone app RecognisedPhone appDocumentedFree plan 6.3Free Approval workflows: Yes
- 21 Nova-Suite No phone app RecognisedPhone appDocumentedFree plan 6.3Free Risk assessment: YesApproval workflows: Yes
- 22 Pandora RC No phone app RecognisedPhone appDocumentedFree plan 6.3Free Risk assessment: YesApproval workflows: Yes
- 23 Track-It! iPhone + Android RecognisedPhone appDocumentedFree plan 6.3 Approval workflows: Yes
- 24 Vivantio No phone app RecognisedPhone appDocumentedFree plan 6.3$49/mo
- 25 ChangeGate No phone app RecognisedPhone appDocumentedFree plan 5.7
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which IT change management software is ranked first on Samsung Mobile US Press?
GLPI is ranked #1 of 43 with a score of 7.3. Hornbill IT Asset Management is second and IFS Enterprise Service Management third.
How many of these have a free plan?
4 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Xurrent IMR has the lowest first paid tier we found: $6/mo.
How is this list ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation. Paid placements never change a rank.