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Ranked on the record · 63 apps · page 2 of 3

Best Customer Service QA Software 2026

26
Observe.AI Real-Time Agent Assist
API — Record3.5 Visit
27
Dixa
API €89 a month Record3.4 Visit
28
Genesys Cloud Quality Management
Web $75 a month, billed yearly Record3.3 Visit
29
Microsoft Dynamics 365 Human Resources Recruiting
Web $4 a month, billed yearly Record3.3 Visit
30
Talkdesk Workforce Management
AndroidiPhone & iPadWeb $165 a month Record3.3 Visit
31
ImpactCX Automated Quality Management
Web $13 a month Record3.2 Visit
32
NiCE Quality Management
Web $110 a month Record3.2 Visit
33
Oversai Service Quality Intelligence
Web $500 a month, billed yearly Record3.2 Visit
34
Expertflow Quality Management
Web $42 a month Record3.1 Visit
35
VereQuest VQ Online
Web $15 a month Record3.0 Visit
36
RevelirQA
Web $0.35 usage-based Record2.9 Visit
37
Talkdesk Quality Management
Web $165 a month Record2.9 Visit
38
Wonderway AI Coach (Verity)
Web Free plan Record2.8 Visit
39
Merivex
Web $299 a month Record2.7 Visit
40
QContact Automatic QA
AndroidiPhone & iPadWeb — Record2.7 Visit
41
Balto Quality Assurance
WebWindowsMac — Record2.6 Visit
42
BlueTweak Customer Service Quality Assurance
Web €65 usage-based Record2.5 Visit
43
Score AI
Web $0.12 usage-based Record2.5 Visit
44
EdgeTier Coach
Web — Record2.4 Visit
45
Five9 Contact Center Software
Web — Record2.4 Visit
46
Intryc
Web — Record2.4 Visit
47
Kaizo
Web — Record2.4 Visit
48
Netcall Liberty Quality Management
Web — Record2.4 Visit
49
SupportLogic
Web — Record2.4 Visit
50
EvaluAgent
Web — Record2.3 Visit

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Every Customer Service list