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Talkdesk Quality Management

No phone app

5.5No. 18 of 41
in AI Customer Service Software
  • Recognised40% of the score20
  • Phone app26% of the score0
  • Documented20% of the score69
  • Free plan14% of the score30
Free plan
No
Paid plans from
$165/mo
Runs on
Web
Visit site Alternatives

Summary

Talkdesk Quality Management is ranked #18 of 41 in AI customer service software on Samsung Mobile US Press. It runs on Web. Paid plans start at $165/mo.

Talkdesk Quality Management plans and pricing

All plans
Elite $165/mo Per user, per month Workforce Management · Custom reporting · Screen recording · Performance management · Automated notifications talkdesk.com · 20 Sept 2026
Industry Experience Clouds $225/mo Per user, per month Includes all Elite capabilities · Workforce Management · Industry-specific capabilities talkdesk.com · 20 Sept 2026

Compared on AI customer service software

Free plan
Notalkdesk.com
Ticketing workflows
Notalkdesk.com
Routing automation
Notalkdesk.com
Agent assistance
Notalkdesk.com
Channels supported
omnichanneltalkdesk.com
Knowledge base
Notalkdesk.com
Helpdesk integrations
ServiceNow, Zendesk, Freshdesk, Freshservice, Help Scout, Intercom, Kustomertalkdesk.com

Company

Founded
2011talkdesk.com · 4 Oct 2026
Headquarters
Palo Alto, California, United Statestalkdesk.com · 5 Oct 2026

Best Talkdesk Quality Management alternatives

See all 20
SparrowDesk No. 1 7.9 Android only$16/moYellow.ai No. 2 7.6 iPhone + AndroidFreeKustomer No. 3 7.3 iPhone + AndroidAda No. 4 7.1 iPhone + AndroidIntercom No. 5 7.1 iPhone + Android$19/moGenesys Cloud CX No. 6 7.0 iPhone + Android$75/mo

Where it ranks on Samsung Mobile US Press

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Sources