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EvaluAgent

No phone app

5.3No. 23 of 37
in Call Center Speech Analytics Software
  • Recognised40% of the score20
  • Phone app26% of the score0
  • Documented20% of the score51
  • Free plan14% of the score30
Free plan
No
Runs on
Web
Visit site Alternatives

Summary

EvaluAgent is ranked #23 of 37 in call center speech analytics software on Samsung Mobile US Press. It runs on Web.

EvaluAgent plans and pricing

All plans
AutoQM & Improvement Not published Voice transcription and multi-language support · Custom scorecards · Automated QA scoring on 100% of conversations · Coaching workflows and performance dashboards · SSO, MFA and role-based access control · Dedicated customer success manager and onboarding evaluagent.com · 20 Sept 2026
AutoQM + Conversation Intelligence Not published Everything in AutoQM & Improvement · Reason-for-contact and intent detection · Spotlight and summarisation · Insight topics and theme detection · Sentiment analytics and trend tracking · Predictive voice-of-customer metrics evaluagent.com · 20 Sept 2026

Compared on call center speech analytics software

Coaching workflows
Yesevaluagent.com
AI-assisted scoring
Yesevaluagent.com
Calibration tools
Yesevaluagent.com
Compliance reviews
Yesevaluagent.com
QA channels
omnichannelevaluagent.com

Company

Founded
2012evaluagent.com · 23 Sept 2026
Headquarters
Middlesbrough, Cleveland, United Kingdomevaluagent.com · 23 Sept 2026

Best EvaluAgent alternatives

See all 12
Convin No. 1 7.7 iPhone + AndroidFreeJustCall Speech Analytics No. 2 6.9 iPhone + Android$29/moSESTEK Text-to-Speech No. 3 5.9 No phone appLevel AI Contact Center Analytics No. 4 5.8 No phone appQEval No. 5 5.8 No phone appAmplifAI Quality Assurance No. 6 5.7 No phone app

Where it ranks on Samsung Mobile US Press

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Sources