Best Customer Onboarding Software in 2026
Updated
In short: Stonly is ranked #1 of 29 as of 4 October 2026, ahead of Wakeline and Userpilot. The best-ranked option with a free plan is Wakeline. The lowest first paid tier on this page is CheckFlow at $0.75/mo.
Helping customers get started with a product can involve guided steps, checklists, and resources they can revisit. Compare guided tours with onboarding checklists to see how each entry supports customer progress, and consider customer segmentation if different audiences need different paths. Completion analytics and a resource center offer additional points for comparing progress tracking and self-service materials. API access, free-plan availability, and paid-from pricing round out the listed criteria. Pendo Analytics, Stonly, and Wakeline are among the software options to weigh against the onboarding experience you want to provide.
29 customer onboarding software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 1 Stonly iPhone + Android RecognisedPhone appDocumentedFree plan 9.7Free Onboarding checklists: Yes
- 2 Wakeline iPhone + Android RecognisedPhone appDocumentedFree plan 9.5$41/mo
- 3 Userpilot iPhone + Android RecognisedPhone appDocumentedFree plan 8.6$299/mo Onboarding checklists: Yes
- 4 Appcues iPhone + Android RecognisedPhone appDocumentedFree plan 8.5 Onboarding checklists: Yes
- 5 Product Fruits iPhone only RecognisedPhone appDocumentedFree plan 8.5$111/mo Onboarding checklists: Yes
- 6 Driver.js iPhone + Android RecognisedPhone appDocumentedFree plan 7.7Free
- 7 Usertour No phone app RecognisedPhone appDocumentedFree plan 7.6$59/mo
- 8 Gainsight PX iPhone + Android RecognisedPhone appDocumentedFree plan 7.6
- 9 StepBeam No phone app RecognisedPhone appDocumentedFree plan 7.5$10.33/mo
- 10 Rocketlane iPhone + Android RecognisedPhone appDocumentedFree plan 7.4$49/mo
- 11 Baltu No phone app RecognisedPhone appDocumentedFree plan 7.2$49/mo Guided tours: YesOnboarding checklists: YesCustomer segmentation: Yes
- 12 HelpHero No phone app RecognisedPhone appDocumentedFree plan 6.7$45.83/mo
- 13 Frigade No phone app RecognisedPhone appDocumentedFree plan 6.6$1,000/mo Onboarding checklists: Yes
- 14 Flook No phone app RecognisedPhone appDocumentedFree plan 6.5$39/mo Guided tours: YesOnboarding checklists: NoCustomer segmentation: Yes
- 15 Steppr No phone app RecognisedPhone appDocumentedFree plan 6.4$29/mo
- 16 UserGuiding No phone app RecognisedPhone appDocumentedFree plan 6.2 Onboarding checklists: Yes
- 17 Chameleon No phone app RecognisedPhone appDocumentedFree plan 6.1 Onboarding checklists: Yes
- 18 CheckFlow No phone app RecognisedPhone appDocumentedFree plan 6.1$0.75/mo
- 19 Userflow No phone app RecognisedPhone appDocumentedFree plan 6.0 Onboarding checklists: Yes
- 20 Inline Manual No phone app RecognisedPhone appDocumentedFree plan 5.8 Onboarding checklists: Yes
- 21 OnRamp No phone app RecognisedPhone appDocumentedFree plan 5.8 Guided tours: YesOnboarding checklists: YesCustomer segmentation: Yes
- 22 Guide.js No phone app RecognisedPhone appDocumentedFree plan 5.4
- 23 Onboard No phone app RecognisedPhone appDocumentedFree plan 5.3
- 24 GUIDEcx No phone app RecognisedPhone appDocumentedFree plan 5.2
- 25 Shepherd No phone app RecognisedPhone appDocumentedFree plan 5.0
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which customer onboarding software is ranked first on Samsung Mobile US Press?
Stonly is ranked #1 of 29 with a score of 9.7. Wakeline is second and Userpilot third.
How many of these have a free plan?
6 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, CheckFlow has the lowest first paid tier we found: $0.75/mo.
How is this list ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation. Paid placements never change a rank.