Facts read 20 Sep 2026 – 21 Oct 2026
This list covers CRM tools for small businesses that need to organize contacts, sales pipelines, leads and customer messages. It helps buyers compare options before choosing a tool for sales work.
| Name | In a line | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|---|
| 01 Bitrix24 CRM | The Free plan may suit an individual or small team needing basic CRM; Bitrix24 describes Basic for solopreneurs and small teams, Standard for mid-sized businesses, and… | 8.9 | $69 a month, billed yearly | Free plan | Android, iPhone & iPad, Web, Windows | 15 Oct 2026 |
| 02 Zoho CRM | Zoho CRM is suited to sales teams that need lead management, follow-up automation, and performance measurement. | 8.5 | $14 a month, billed yearly | Free plan | Android, iPhone & iPad, Web, API | 28 Sep 2026 |
| 03 HubSpot CRM | It suits individuals or teams organizing customer data and sales activity, with mobile apps and a browser-based CRM. | 8.4 | $15 a month | Free plan | Android, iPhone & iPad | 27 Sep 2026 |
| 04 Odoo CRM | Odoo CRM suits sales teams that need opportunity tracking, lead capture, and follow-up automation. | 8.3 | $24.90 a month, billed yearly | Free plan | Android, iPhone & iPad, Web, Windows | 14 Oct 2026 |
| 05 EspoCRM | 8.3 | $15 a month, billed yearly | Free plan | Android, Web, Windows, Mac | 21 Oct 2026 | |
| 06 Freshsales | Freshsales suits sales teams that need lead tracking, customer communications, and pipeline management together. | 8.0 | $108 a year | Free plan | Android, iPhone & iPad, Web, Browser extension | 28 Sep 2026 |
| 07 Pipedrive | 7.9 | $14 a month, billed yearly | Free trial | Android, iPhone & iPad, Web, Browser extension | 15 Oct 2026 | |
| 08 Bigin by Zoho CRM | Bigin suits small businesses and MSMEs, including teams with 1 to 20 employees, that need sales pipelines and customer-work tools. | 7.8 | $84 a year | Free plan | Android, iPhone & iPad, Mac | 28 Sep 2026 |
| 09 Vtiger CRM | Vtiger CRM suits marketing, sales, and support teams that want shared customer records and interactions in one platform. | 7.7 | $12 a month, billed yearly | Free plan | Android, iPhone & iPad | 28 Sep 2026 |
| 10 Agile CRM | Agile CRM suits small and medium-sized businesses looking to manage sales, marketing, and customer service in one platform. | 7.7 | $8.99 a month | Free plan | Android, iPhone & iPad, Web, Browser extension | 14 Oct 2026 |
The page presents tools for comparison without a published scoring basis.
The Free plan may suit an individual or small team needing basic CRM; Bitrix24 describes Basic for solopreneurs and small teams, Standard for mid-sized businesses, and…
Zoho CRM is suited to sales teams that need lead management, follow-up automation, and performance measurement.
AndroidiPhone & iPadWeb+1It suits individuals or teams organizing customer data and sales activity, with mobile apps and a browser-based CRM.
AndroidiPhone & iPadOdoo CRM suits sales teams that need opportunity tracking, lead capture, and follow-up automation.
AndroidiPhone & iPadWeb+5Freshsales suits sales teams that need lead tracking, customer communications, and pipeline management together.
Bigin suits small businesses and MSMEs, including teams with 1 to 20 employees, that need sales pipelines and customer-work tools.
Vtiger CRM suits marketing, sales, and support teams that want shared customer records and interactions in one platform.
Agile CRM suits small and medium-sized businesses looking to manage sales, marketing, and customer service in one platform.
Capsule CRM suits teams that need contact organization and sales pipeline management across web and mobile platforms.
Attio may suit teams that need a CRM with sales pipelines, contact enrichment and email or calendar sync.
Close suits sales teams that want a visual pipeline, synced email, marketing automation, and mobile access.
Less Annoying CRM suits small businesses managing contacts, leads, follow-ups, calendars, and email records.
EngageBay suits teams looking for browser-based CRM, marketing, and helpdesk tools in one platform.
Streak suits people looking for sales pipelines and email sync across web and mobile.
It suits individuals or teams organizing contacts and companies, with optional sales or project tools.
It suits mid-market teams needing customizable sales, project, automation, and reporting tools across web, mobile, and API environments.
To start without an immediate paid commitment, consider products with free plans, freemium access or trial periods. Compare the paid-from field before moving beyond the starting offer.
A free offer can have different limits from a paid plan. Read the listed contact limit and feature fields alongside the plan details.
This category includes tools available through Android, iOS, web access, APIs, extensions and macOS. Pick the access points that match the devices and software your business uses.
Check whether the platform you need is listed before you set up contacts or sales processes.
A pipeline view lets a team arrange its opportunities. Scoring features may help prioritize prospects, and forecasting uses pipeline data for planning.
Compare these fields with your sales process, especially if several people will update opportunities.
Workflow automation can handle repeatable steps in a sales process. CRM email features let you send messages to stored contacts.
Check both fields together so the tool fits your follow-up and campaign needs.
Contact limits matter when you decide how much customer information to store. Compare the listed limit with the size of your contact list and its expected growth.
Some entries provide open-source code. If code review or modification is important, verify the licence and required platforms before selecting a tool.
