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EngageBay
EngageBay · 1007 North Orange Street 4th Floor #180, Wilmington, DE 19801, United States · founded 2017
What it is
EngageBay is a cloud-based CRM and marketing platform that runs in a browser. Its free plan includes CRM, email marketing, live chat, and helpdesk, and is available to teams of up to 15 members without a credit card or trial period. The listed free plan includes 250 contacts and companies and 1,000 branded emails per month. Sales and marketing tools include a visual sales pipeline, marketing and workflow automation, lead scoring, audience segmentation, landing pages, forms, and A/B testing. Contacts can be imported from HubSpot, Salesforce, or CSV files, and the platform integrates with more than 250 business tools. Its AI chatbot can be trained with a knowledge base, files, and links. Support is available by live chat and email; guided onboarding, video tutorials, and free onboarding support are also offered. The Basic plan costs $11.04 a month when paid yearly. Growth is $42.49 per user per month, and Pro is $67.99 per user per month. The Pro plan includes up to 10,000 contacts; more requires contacting the team.
For and against
For
- Free plan includes CRM, email marketing, live chat, and helpdesk
- Free for teams up to 15 members
- Imports contacts from HubSpot, Salesforce, or CSV
- Integrates with more than 250 business tools
Against
- Free plan lists 250 contacts and companies
- Free plan includes 1,000 branded emails per month
- Pro plan requires contacting the team for more than 10,000 contacts
The verdict
EngageBay brings sales, marketing, and support functions together in a browser-based platform, with a free plan for small teams. Review the contact and email allowances against your needs before choosing a plan.
Who it suits
EngageBay suits teams looking for browser-based CRM, marketing, and helpdesk tools in one platform. Its free plan accommodates teams of up to 15 members, while the listed plans also provide paid options.
Plans and prices
Free
250 contacts and companies · 1,000 branded emails per month · 2 lists · 10 web popups
Read 28 Sep 2026 · engagebay.com
Basic
500 contacts and companies
Read 28 Sep 2026 · engagebay.com
Growth
3,000 contacts and companies
Read 28 Sep 2026 · engagebay.com
Pro
5,000 contacts and companies
Read 28 Sep 2026 · engagebay.com
On the record
- AI Chatbot Training
- The AI chatbot can be trained with a knowledge base, files, and linksengagebay.com · read 28 Sep 2026
- AI features
- Yesengagebay.com · read 20 Sep 2026
- Company Address
- EngageBay Inc. is located in Wilmington, Delawareengagebay.com · read 28 Sep 2026
- Founded Year
- Founded in 2017engagebay.com · read 28 Sep 2026
- Contact Limit
- The Pro plan includes up to 10,000 contacts; more requires contacting the teamengagebay.com · read 28 Sep 2026
- Credit Card Requirement
- No credit card is required to sign upengagebay.com · read 28 Sep 2026
- CRM Imports
- Contacts can be imported from HubSpot, Salesforce, or CSVengagebay.com · read 28 Sep 2026
- Businesses Served
- Used by more than 46,000 businesses worldwideengagebay.com · read 28 Sep 2026
- Free Plan Features
- Includes CRM, email marketing, live chat, and helpdeskengagebay.com · read 28 Sep 2026
- Free Team Size
- Free for teams of up to 15 membersengagebay.com · read 28 Sep 2026
- Marketing automation
- Yesengagebay.com · read 20 Sep 2026
- Mobile App
- A mobile app is availableengagebay.com · read 28 Sep 2026
- Business Integrations
- Integrates with more than 250 business toolsengagebay.com · read 28 Sep 2026
- Onboarding Support
- Offers guided onboarding, video tutorials, and free onboarding supportengagebay.com · read 28 Sep 2026
- Platform Type
- Fully cloud-based and works in any browserengagebay.com · read 28 Sep 2026
- Review Rating
- Rated 4.7 out of 5 from more than 900 reviewsengagebay.com · read 28 Sep 2026
- Visual sales pipeline
- Yesengagebay.com · read 20 Sep 2026
- Paid from
- 11.04engagebay.com · read 20 Sep 2026