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EngageBay

EngageBay · 1007 North Orange Street 4th Floor #180, Wilmington, DE 19801, United States · founded 2017

What it is

EngageBay is a cloud-based CRM and marketing platform that runs in a browser. Its free plan includes CRM, email marketing, live chat, and helpdesk, and is available to teams of up to 15 members without a credit card or trial period. The listed free plan includes 250 contacts and companies and 1,000 branded emails per month. Sales and marketing tools include a visual sales pipeline, marketing and workflow automation, lead scoring, audience segmentation, landing pages, forms, and A/B testing. Contacts can be imported from HubSpot, Salesforce, or CSV files, and the platform integrates with more than 250 business tools. Its AI chatbot can be trained with a knowledge base, files, and links. Support is available by live chat and email; guided onboarding, video tutorials, and free onboarding support are also offered. The Basic plan costs $11.04 a month when paid yearly. Growth is $42.49 per user per month, and Pro is $67.99 per user per month. The Pro plan includes up to 10,000 contacts; more requires contacting the team.

For and against

For

  • Free plan includes CRM, email marketing, live chat, and helpdesk
  • Free for teams up to 15 members
  • Imports contacts from HubSpot, Salesforce, or CSV
  • Integrates with more than 250 business tools

Against

  • Free plan lists 250 contacts and companies
  • Free plan includes 1,000 branded emails per month
  • Pro plan requires contacting the team for more than 10,000 contacts

The verdict

EngageBay brings sales, marketing, and support functions together in a browser-based platform, with a free plan for small teams. Review the contact and email allowances against your needs before choosing a plan.

Who it suits

EngageBay suits teams looking for browser-based CRM, marketing, and helpdesk tools in one platform. Its free plan accommodates teams of up to 15 members, while the listed plans also provide paid options.

Plans and prices

Free

Free

250 contacts and companies · 1,000 branded emails per month · 2 lists · 10 web popups

Basic

$11.04a month, billed yearly

500 contacts and companies

Growth

$42.49a month

3,000 contacts and companies

Pro

$67.99a month

5,000 contacts and companies

Every plan, in full

On the record

AI Chatbot Training
The AI chatbot can be trained with a knowledge base, files, and linksengagebay.com · read 28 Sep 2026
AI features
Yesengagebay.com · read 20 Sep 2026
Company Address
EngageBay Inc. is located in Wilmington, Delawareengagebay.com · read 28 Sep 2026
Founded Year
Founded in 2017engagebay.com · read 28 Sep 2026
Contact Limit
The Pro plan includes up to 10,000 contacts; more requires contacting the teamengagebay.com · read 28 Sep 2026
Credit Card Requirement
No credit card is required to sign upengagebay.com · read 28 Sep 2026
CRM Imports
Contacts can be imported from HubSpot, Salesforce, or CSVengagebay.com · read 28 Sep 2026
Businesses Served
Used by more than 46,000 businesses worldwideengagebay.com · read 28 Sep 2026
Free Plan Features
Includes CRM, email marketing, live chat, and helpdeskengagebay.com · read 28 Sep 2026
Free Team Size
Free for teams of up to 15 membersengagebay.com · read 28 Sep 2026
Marketing automation
Yesengagebay.com · read 20 Sep 2026
Mobile App
A mobile app is availableengagebay.com · read 28 Sep 2026
Business Integrations
Integrates with more than 250 business toolsengagebay.com · read 28 Sep 2026
Onboarding Support
Offers guided onboarding, video tutorials, and free onboarding supportengagebay.com · read 28 Sep 2026
Platform Type
Fully cloud-based and works in any browserengagebay.com · read 28 Sep 2026
Review Rating
Rated 4.7 out of 5 from more than 900 reviewsengagebay.com · read 28 Sep 2026
Visual sales pipeline
Yesengagebay.com · read 20 Sep 2026
Paid from
11.04engagebay.com · read 20 Sep 2026

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