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Nutshell
Nutshell · Ann Arbor, Michigan, United States · founded 2009
Plans and prices
Email marketing add-on
email marketing campaigns
Read 15 Oct 2026 · nutshell.com
Foundation
10 AI outcomes · unlimited contacts and storage · 100 open leads
Read 15 Oct 2026 · nutshell.com
SMS add-on
targeted text messages and real-time SMS conversations
Read 15 Oct 2026 · nutshell.com
Engagement add-on
two-way SMS · unified chat, SMS, shared-inbox and social messaging · WhatsApp, Facebook Messenger and Instagram integrations
Read 15 Oct 2026 · nutshell.com
Growth
20 AI outcomes · activity reports · sales quotas · lead assignment rules
Read 15 Oct 2026 · nutshell.com
Prospector add-on
prospecting inside CRM with lead contact information
Read 15 Oct 2026 · nutshell.com
Pro
40 AI outcomes · 5 custom pipelines · advanced reporting · sales automation
Read 15 Oct 2026 · nutshell.com
Marketing add-on
advanced reporting · AI email and landing-page builder · email A/B testing · SMS marketing
Read 15 Oct 2026 · nutshell.com
Business
100 AI outcomes · 10 custom pipelines · audit log and changelog · additional teams and territories
Read 15 Oct 2026 · nutshell.com
On the record
- AI features
- Yesnutshell.com · read 20 Sep 2026
- API availability
- The open API is available to customers on every plan.nutshell.com · read 15 Oct 2026
- API documentation
- The developer hub includes guides, API reference material, a quickstart and legacy RPC documentation; API access is available regardless of plan.developers.nutshell.com · read 15 Oct 2026
- Artificial intelligence
- AI features support sales activities and include outcome quotas, summaries, transcription and email assistance.nutshell.com · read 15 Oct 2026
- Company size
- LinkedIn lists Nutshell as a privately held software-development company with 11–50 employees headquartered in Ann Arbor, Michigan.linkedin.com · read 15 Oct 2026
- Compliance
- Nutshell states that it completed a SOC 2 Type 1 audit in December 2025.support.nutshell.com · read 15 Oct 2026
- Developer APIs
- Nutshell provides a primary REST API, indefinitely supported legacy JSON-RPC API, webhooks, Enterprise read-only SQL access and Zapier.developers.nutshell.com · read 15 Oct 2026
- Email automation
- The CRM supports personalized email campaigns and campaign-performance tracking.nutshell.com · read 15 Oct 2026
- Email sync
- Yesnutshell.com · read 20 Sep 2026
- Free trial
- Yesnutshell.com · read 20 Sep 2026
- Integrations
- Nutshell says it connects with more than 5,000 applications through native, marketplace, Zapier and open-API options.nutshell.com · read 15 Oct 2026
- Legal name and founders
- Crunchbase identifies the legal name as Nutshell Inc., founders Andy Fowler and Guy Suter, and launch year 2010.crunchbase.com · read 15 Oct 2026
- License and hosting
- Nutshell’s terms grant a limited subscription access license, prohibit reverse engineering and identify the service and documentation as Nutshell intellectual property; the service is SaaS rather than self-hosted.nutshell.com · read 15 Oct 2026
- Limit: bugs and mobile gaps
- GetApp summaries mention occasional freezing, restricted search, mobile features that do not match desktop and slow support in complex cases.getapp.com · read 15 Oct 2026
- Limit: email and navigation
- Gartner reviewers report difficulty tracking email activity, limited email-design controls and a need for quicker account overviews.gartner.com · read 15 Oct 2026
- Limit: feature depth
- Reviewers say the product can feel less full-featured for needs beyond lead tracking and sales workflows.trustradius.com · read 15 Oct 2026
- Limit: pricing and free tier
- GetApp reports that some users consider upgrades costly for essential features and are frustrated that no free tier exists.getapp.com · read 15 Oct 2026
- Marketing automation
- Yesnutshell.com · read 20 Sep 2026
