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- Xurrent IMR
On the recordRead 30 Sep 202614 facts
Xurrent IMR
Santa Barbara, California, USA
Plans and prices
Starter
$6a month, billed yearly
Up to 5 users · 1 team · Up to 5 integrations · 12 months data retention
Read 30 Sep 2026 · xurrent.com
Growth
$16a month, billed yearly
Up to 50 users · Up to 5 teams · Up to 25 integrations (5 per team) · Unlimited data retention
Read 30 Sep 2026 · xurrent.com
Enterprise
Priced on request
Unlimited users and teams · Unlimited integrations · Unlimited data retention · 24x7 priority support and dedicated CSM
Read 30 Sep 2026 · xurrent.com
On the record
- AI features
- Its AI features include alert correlation, root cause investigation, incident queries in Slack or Teams, postmortem generation, and on-call schedule creation.xurrent.com · read 30 Sep 2026
- Alerting and escalation
- The product supports custom alert routing and escalation policies at team or service level, with notifications through email, SMS, voice calls, Slack, Teams, and mobile push.xurrent.com · read 30 Sep 2026
- Analytics
- Incident reports can be downloaded by team, service, users, and tags in CSV or PDF format, and the API can be used to build custom reports.xurrent.com · read 30 Sep 2026
- Data protection
- Xurrent says customer data is stored in the region selected by the customer, encrypted at rest, and protected in transit, including internal service traffic using TLS 1.3.xurrent.com · read 30 Sep 2026
- Integration behavior
- Monitoring integrations can create incidents from alerts, while outgoing integrations can send incident updates or create tickets in connected tools such as Slack and Jira.xurrent.com · read 30 Sep 2026
- Integrations
- Xurrent says IMR connects to more than 150 tools, including Datadog, New Relic, Prometheus, Slack, Teams, Jira, ServiceNow, GitHub, and GitLab.xurrent.com · read 30 Sep 2026
- Plan limits
- Starter is limited to 5 users and 1 team; Growth to 50 users and 5 teams; Enterprise lists unlimited users and teams, while the Starter comparison specifies 12 months of data retention.xurrent.com · read 30 Sep 2026
- Purpose
- Xurrent IMR manages incident response workflows, including alerting, on-call scheduling, coordinated response, stakeholder communication, and post-incident learning.xurrent.com · read 30 Sep 2026
- Security certifications
- Xurrent says it holds ISO 27001 and ISO 27018 certifications and that customers can request its latest SOC 2 Type 2 report.xurrent.com · read 30 Sep 2026
- Status pages
- Status Pages provide real-time incident updates to customers and internal teams; pricing lists them as available on Growth as an add-on and included with Enterprise.xurrent.com · read 30 Sep 2026
- Support
- Pricing lists Starter support as live chat and email, Growth as business-hours support with a shared customer success manager, and Enterprise as 24x7 priority support with a dedicated customer success manager.xurrent.com · read 30 Sep 2026
- Target users
- Xurrent describes IMR as a platform for production teams, including SRE, DevOps, and IT teams.xurrent.com · read 30 Sep 2026
- Trial
- Xurrent advertises a 14-day free trial with full feature access and no credit card required.xurrent.com · read 30 Sep 2026
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