Jira

Teams in software, product, marketing, operations, and other functions can use Jira to manage projects. It brings together task planning, boards, lists, timelines, calendars, automation, forms, reports, permissions, and integrations. A free tier is available, with paid and self-managed plans adding capacity, controls, support, and service levels.

Choose Jira when your projects need assigned work, configurable workflows, multiple progress views, and a large integration catalog. Free is aimed at groups of up to 10 users working within 2 GB of storage and limited automation. Larger organizations can move to plans with stronger administration, support, storage, uptime commitments, and planning tools. Self-managed deployment remains available through Data Center, but its sales and end dates matter for long-term planning. Compare the plan limits with your team size and automation needs before committing.

Teams organizing software, product, marketing, or operations work

Organizations needing cloud or self-managed deployment

Groups that rely on configurable workflows and integrations

You need more than 10 Free-plan users or more than 2 GB of storage

You require a fixed public price for Enterprise or Data Center

You want a self-managed product beyond the Data Center end date

Overview

Jira helps teams turn larger ideas into tasks, set priorities, assign work, and follow progress. Templates and configurable workflows support different project setups.

Different views—including backlog, list, board, timeline, calendar, and summary—let teams examine work from several angles. Forms, goals, dependencies, reports, and partner requests support collaboration. Atlassian positions Jira for software, product, marketing, operations, and other teams.

Features

Automation rules can update status, identify risks, surface trends, and create custom automations with Rovo AI. Rovo Search, Chat, and Agents come with Standard, Premium, and Enterprise, but not Free.

Jira includes time tracking, guest access, customizable fields and workflows, project and global settings, permissions, privacy controls, and data residency controls. Its Marketplace offers more than 3,000 apps and integrations, including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro.

Collaboration tools cover partner-request forms, dependency management, goals, and ready-made reports. Its Teamwork Graph links Jira, Confluence, Bitbucket, and connected third-party tools.

Pricing

Jira follows a freemium pricing approach. The Free tier supports up to 10 users, with 2 GB of storage, Community Support, and 100 automation rule runs per month. A separate Free-plan allowance provides 150 automation steps per subscription per month.

Paid service starts at $7.91 per user a month. Standard and Premium each include a seven-day trial; no payment information is needed, and cancellation is available at any point during the trial. Monthly subscriptions accept credit cards or PayPal, while annual subscriptions also accept bank transfer or check.

Standard and Premium use progressive monthly pricing or annual subscriptions. Premium provides unlimited storage, a 99.9% uptime SLA, advanced planning, and advanced dependency management. Enterprise pricing is on request and uses annual subscriptions.

Platforms

Jira runs on Android, iOS, Linux, Windows, web, API, and self-hosted deployments. On mobile, the app handles updates, comments, boards, backlogs, approvals, forms, and project status.

Cloud is an Atlassian-managed SaaS offering with built-in security, compliance, setup, and SLAs. Data Center is the self-managed product for customers with strict regulatory or security requirements. Atlassian will stop selling new Data Center licenses on March 30, 2026, and the product will end on March 28, 2029.

Support

Available assistance starts with Community Support on Free and extends to 24/7 support for Enterprise. Jira Cloud Premium includes 24/7 Premium Support.

Standard includes user roles and permissions that govern who may create, view, or comment. It also permits anonymous access to Jira spaces for people outside an organization.

Security features include customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2 or later in transit, and AES-256 encryption at rest. Jira's listed compliance programs include SOC 2, SOC 3, PCI DSS, ISO/IEC 27001, ISO/IEC 27018, and GDPR.

Limits

The Free plan is capped at 10 users, offers 2 GB of storage, and describes 100 automation rule runs per month. Standard lists 1,700 automation rule runs monthly, while Premium lists 1,000 runs monthly for each paid user. Enterprise lists unlimited automation.

Premium and Enterprise support up to 35,000 users. Enterprise supports multiple sites up to 150.

Monthly subscriptions qualify for a refund during the first paid month; annual subscriptions qualify within 30 days of payment. New Server licenses are no longer sold, and Server support ended February 15, 2024.

Verdict

Jira fits organizations that need structured work planning across several teams and deployment choices. The Free plan gives small groups a clear starting point, but its user, storage, and automation limits are tight. Standard and Premium add administration, planning, integrations, and service commitments. Enterprise and Data Center address larger or more controlled environments, though some pricing requires a sales conversation and Data Center has a stated end date.