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Ranked on the record · 31 apps

Best Insurance CRM Software 2026

Insurance CRM software can support the work of managing agents, sales activity and policyholder relationships. Compare sales pipelines and renewal tracking with agent management and email automation to see which capabilities suit your agency’s process. A policyholder portal and mobile apps are additional factors to consider for access by customers and staff. Free-plan availability and “Paid from” pricing provide cost context. Freshsales, Zoho CRM and Bitrix24 CRM are among the options shown, with Creatio CRM and AgencyZoom also included. Consider how your team organizes prospects, keeps track of renewals and supports agents, then compare those needs with the features and plan details provided.

01

Bitrix24 CRM

by Bitrix24 CRM

The Free plan may suit an individual or small team needing basic CRM; Bitrix24 describes Basic for solopreneurs and small teams, Standard for mid-sized businesses, and…

Free plan Free trial From $69 a month, billed yearly AndroidiPhone & iPadWebWindowsMacLinux+2
02

Odoo CRM

Odoo CRM suits sales teams that need opportunity tracking, lead capture, and follow-up automation.

AndroidiPhone & iPadWeb+5
Record6.1 Visit
03

Freshsales

Freshsales suits sales teams that need lead tracking, customer communications, and pipeline management together.

AndroidiPhone & iPadWeb+2
Record6.0 Visit
04

Zoho CRM

Zoho CRM is suited to sales teams that need lead management, follow-up automation, and performance measurement.

AndroidiPhone & iPadWeb+1
Record6.0 Visit
05

HubSpot CRM

It suits individuals or teams organizing customer data and sales activity, with mobile apps and a browser-based CRM.

AndroidiPhone & iPad
Record5.8 Visit
6
InsuredMine

InsuredMine is intended for insurance agencies using an agency management system.

AndroidiPhone & iPadWeb+1 $69 a month Record5.5 Visit
7
LeadSquared

LeadSquared may suit sales, marketing, service, or field teams that need lead management and workflow tools.

AndroidiPhone & iPadWeb+1 — Record5.5 Visit
8 AndroidiPhone & iPadWeb+1 — Record5.5 Visit
9 AndroidiPhone & iPadWeb+2 — Record5.5 Visit
10 AndroidiPhone & iPadWeb+2 $14 a month, billed yearly Record5.5 Visit
11
Salesforce Financial Services Cloud

It suits banking, insurance, wealth and asset management, and lending organizations seeking sales, service, and customer data capabilities.

AndroidiPhone & iPadWeb+2 $325 a month, billed yearly Record5.5 Visit
12
AgencyZoom

AgencyZoom suits insurance agents and agencies looking to manage leads, automate customer engagement, and track sales goals.

AndroidiPhone & iPadWeb $99 a month Record5.4 Visit
13
SugarCRM

SugarCRM is aimed at mid- to large-size organizations with complex account management needs, particularly businesses focused on repeat sales to existing customers.

AndroidiPhone & iPadWeb+2 — Record5.2 Visit
14
AgencyBloc AMS+

It is intended for agencies selling group benefits, ACA health insurance, Medicare, life insurance, or combinations of those lines.

AndroidWebAPI $109 a month Record5.1 Visit
15
Creatio CRM

It suits teams seeking CRM workflows across marketing, sales, and service, including organizations that want no-code application and agent-building tools.

AndroidiPhone & iPadWeb+2 — Record5.0 Visit
16
Caspian

It suits independent agents, small and midsize agencies, large call centers, and agency leaders needing insurance-specific workflows.

WebAPI $49 a month Record4.9 Visit
17 WebBrowser extension $25 a month Record4.9 Visit
18
Act!

Act! suits teams that need to track sales opportunities and coordinate customer outreach.

AndroidiPhone & iPadWeb $30 a month, billed yearly Record4.8 Visit
19
Fat Agent

Fat Agent is aimed at independent insurance agencies working in property and casualty, life and health, or both.

iPhone & iPadWebAPI $50 a month Record4.8 Visit
20
NextAgency

It suits agencies selling benefits, senior, or life insurance policies that need policy workflows, marketing, compliance tools, and CRM.

AndroidiPhone & iPadWeb $850 a year Record4.7 Visit
21 Web $99 a month Record4.3 Visit
22 Web $100 a month Record4.2 Visit
23 WebAPI $300 a month Record4.2 Visit
24
Oracle Fusion Cloud Sales

Oracle Fusion Cloud Sales suits sales, finance, operations, HR, and IT leaders seeking connected processes and data across quoting, billing, and compensation.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
25 AndroidiPhone & iPadWeb Free plan Record3.8 Visit