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On the recordRead 4 Oct 202614 facts
Onyx CRM
Plans and prices
Core
$99a month
All 7 Onyx Stacks · Pre-Built Text Campaigns · Unified Inbox · Basic Automations
Read 4 Oct 2026 · onyx-crm.com
Prime
$149a month
Everything in Core · AI Appointment Booking · Advanced AI Features · Database Reactivation
Read 4 Oct 2026 · onyx-crm.com
Elite AI
$499a month
Everything in Prime · All 7 Onyx Stacks · Inbound Voice AI Receptionist · AI Appointment Booking via Phone
Read 4 Oct 2026 · onyx-crm.com
On the record
- Company
- The privacy policy identifies the company as Quantum Automation Pty Ltd and lists a mailing address in Port Melbourne, Victoria, Australia.onyx-crm.com · read 4 Oct 2026
- Data location
- The privacy policy says primary servers are in the United States and information from users outside the US is transferred to and processed there.onyx-crm.com · read 4 Oct 2026
- Follow-up and booking
- The product says it contacts leads immediately by text, email, or call, qualifies them with AI, and can book appointments automatically.onyx-crm.com · read 4 Oct 2026
- Founder
- The homepage names Lachie McLeish as founder and says he began building after ChatGPT launched in 2023; it does not state the company's founding year.onyx-crm.com · read 4 Oct 2026
- Insurance workflows
- Onyx offers seven pre-built Stacks for Mortgage Protection, Final Expense, Life, Medicare, Health, IUL, and Annuity insurance.onyx-crm.com · read 4 Oct 2026
- Integrations
- The homepage names Google Calendar, Outlook, Twilio, Zapier, and Slack, and says it supports 50+ more integrations.onyx-crm.com · read 4 Oct 2026
- Privacy
- The privacy policy says Onyx does not sell personal information and will not sell customer data or use it for its own marketing.onyx-crm.com · read 4 Oct 2026
- Product
- Onyx describes itself as an AI-powered CRM built specifically for insurance agents.onyx-crm.com · read 4 Oct 2026
- Refund policy
- Onyx advertises a 14-day money-back guarantee and says there are no long-term contracts.onyx-crm.com · read 4 Oct 2026
- Security
- The privacy policy lists TLS/SSL encryption in transit, AES-256 encryption at rest, security assessments and penetration testing, intrusion monitoring, firewalls, and access controls.onyx-crm.com · read 4 Oct 2026
- Setup
- Onyx says it provides done-for-you onboarding and that most agents go live within 48 hours.onyx-crm.com · read 4 Oct 2026
- Support
- The Core plan includes Slack Channel Support, Prime includes Priority Support, and Elite AI includes a Dedicated Account Manager.onyx-crm.com · read 4 Oct 2026
- Unified inbox
- Its unified inbox brings emails, texts, calls, and voicemails together.onyx-crm.com · read 4 Oct 2026
- Who it is for
- The company says its mission is to give independent insurance agents AI-powered tools without the complexity or price tag of tools for big agencies.onyx-crm.com · read 4 Oct 2026
