Best Customer Experience Management Software in 2026
Updated
34 customer experience management software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
34ranked
0free plans on this page
4 Oct 2026last checked
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 26 Sprinklr Unified-CXM Platform No phone app RecognisedPhone appDocumentedFree plan 5.2 Journey mapping: YesFeedback channels: omnichannelText analytics: Yes
- 27 Chattermill No phone app RecognisedPhone appDocumentedFree plan 5.1
- 28 Medallia No phone app RecognisedPhone appDocumentedFree plan 5.1
- 29 OpenText Core Journey No phone app RecognisedPhone appDocumentedFree plan 5.1
- 30 ActionXM No phone app RecognisedPhone appDocumentedFree plan 5.0 Feedback channels: multichannelText analytics: Yes
- 31 CXMEngine No phone app RecognisedPhone appDocumentedFree plan 5.0 Journey mapping: Yes
- 32 Forsta Visualizations No phone app RecognisedPhone appDocumentedFree plan 4.9
- 33 Orchetta No phone app RecognisedPhone appDocumentedFree plan 4.9
- 34 Pisano No phone app RecognisedPhone appDocumentedFree plan 4.7
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