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On the recordRead 7 Oct 202614 facts
Verint Experience Management
Melville, New York, USA
Plans and prices
Verint Experience Management
Priced on request
Contact sales for a demo; no public price listed
Read 7 Oct 2026 · verint.com
On the record
- AI analysis
- Its AI scores sentiment, identifies intent and emerging topics, and flags compliance risks across up to 100% of interactions.verint.com · read 7 Oct 2026
- Channels
- The product page says it analyzes voice calls, digital chats, emails, and bot conversations.verint.com · read 7 Oct 2026
- Core features
- Verint lists Voice of the Customer, CX/EX Scoring Bot, and Conversation Intelligence among its CX tools.verint.com · read 7 Oct 2026
- Deployment compatibility
- Verint says its CX management solutions are designed for cloud, hybrid, and on-premises contact center environments.verint.com · read 7 Oct 2026
- Digital experience
- The Experience Management for Digital materials describe collecting and analyzing feedback across web, mobile, social, and surveys using a unified data model.verint.com · read 7 Oct 2026
- Feedback workflows
- Voice of the Customer combines feedback from surveys, conversations, digital behavior, and transactional patterns to surface trends and guide actions.verint.com · read 7 Oct 2026
- Integrations
- Verint Integration Studio lists Salesforce, Microsoft, Workday, and ServiceNow, and says its catalog has more than 500 connectors across 300 vendors.verint.com · read 7 Oct 2026
- Intended users
- Verint’s Experience Management materials describe use across contact center, digital, location, and enterprise teams, including CX stakeholders in marketing and ecommerce.verint.com · read 7 Oct 2026
- Platform security
- Verint says its security practice follows PCI SSC, GDPR, SOC 2, and HIPAA guidelines for assets and data in its control and operating environments.verint.com · read 7 Oct 2026
- Purpose
- Captures, analyzes, and acts on customer experience signals and feedback across channels to improve customer experience.verint.com · read 7 Oct 2026
- Security
- Verint’s Experience Management FedRAMP Edition is described as FedRAMP Moderate authorized, DISA IL2 compliant, and StateRAMP authorized; hosting is provided through TTEC’s government infrastructure.verint.com · read 7 Oct 2026
- Support
- Verint describes consulting teams that provide guidance, technical assistance, support, and recommendations for optimizing its cloud platform.verint.com · read 7 Oct 2026
