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- CXMEngine
On the recordRead 7 Oct 202615 facts
CXMEngine
Tiburon, California, United States
Plans and prices
Basic CX
Priced on request
CX Connect · CX Manager
Read 7 Oct 2026 · ovationcxm.com
Custom CX
Priced on request
CXMEngine · journey orchestration · ecosystem marketplace
Read 7 Oct 2026 · ovationcxm.com
Enterprise CX
Priced on request
Journeys · Knowledge · Ecosystem · CX Connect
Read 7 Oct 2026 · ovationcxm.com
Pro CX
Priced on request
Journeys · Knowledge · CX Connect · CX Manager
Read 7 Oct 2026 · ovationcxm.com
On the record
- Accessibility
- The company says customer-facing Knowledge is ADA 2.1 compliant and other customer-facing surfaces are planned for a future update.ovationcxm.com · read 7 Oct 2026
- AI option
- The pricing FAQ says customers can opt out of AI and will not pay for its use when it is turned off.ovationcxm.com · read 7 Oct 2026
- Analytics
- Dashboards and analytics track journey and customer experience metrics across an ecosystem.ovationcxm.com · read 7 Oct 2026
- Availability
- The company states CXMEngine has 99.99+% product uptime and 24x7 NOC functionality.ovationcxm.com · read 7 Oct 2026
- Custom integrations
- CXMEngine offers REST APIs with CRUD functionality, TLS encryption, signed HMAC request headers, and Swagger documentation.ovationcxm.com · read 7 Oct 2026
- Integrations
- The integrations page lists connectors including Salesforce, ServiceNow, Slack, Zendesk, and Zapier.ovationcxm.com · read 7 Oct 2026
- Journey design
- Business teams can design and update complex journeys with a drag-and-drop builder without IT.ovationcxm.com · read 7 Oct 2026
- Journey visibility
- Users can view live journey timelines, including touchpoints and task ownership.ovationcxm.com · read 7 Oct 2026
- Pricing basis
- The pricing page says packages are not priced by seats or users and are based on scope of work.ovationcxm.com · read 7 Oct 2026
- Security
- OvationCXM says it completed a SOC 2 examination and uses PCI-compliant infrastructure.ovationcxm.com · read 7 Oct 2026
- What it does
- CXMEngine coordinates banking onboarding and servicing workflows across teams, partners, and systems.ovationcxm.com · read 7 Oct 2026
- Who it serves
- The company names commercial banks and credit unions, payment and commerce companies, and fintechs as customers it serves.ovationcxm.com · read 7 Oct 2026
- Workflow automation
- The platform supports AI-powered and rules-based workflow automation and can detect journey drop-off risks.ovationcxm.com · read 7 Oct 2026
