Best Shared Inbox Software in 2026
Updated
In short: Zoho TeamInbox is ranked #1 of 30 as of 4 October 2026, ahead of Missive and Drag. The best-ranked option with a free plan is Help Scout. The lowest first paid tier on this page is Zoho TeamInbox at $0.99/mo.
When several teammates handle incoming messages, shared inbox software can help coordinate who owns a conversation and how replies are managed. Compared on assignment automation and collision detection, the entries also cover internal comments, shared mailboxes, and supported mail platforms. Mobile apps may be relevant for teams managing conversations away from a desk. Free-plan availability and paid-from pricing provide cost points to compare. Drag, Helpwise, and Loop Email are among the named options. Weigh the listed collaboration features against how your team distributes incoming work and keeps others informed.
30 shared inbox software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 1 Zoho TeamInbox iPhone + Android RecognisedPhone appDocumentedFree plan 9.4$0.99/mo Internal comments: YesCollision detection: Yes
- 2 Missive iPhone + Android RecognisedPhone appDocumentedFree plan 8.6$14/mo
- 3 Drag iPhone + Android RecognisedPhone appDocumentedFree plan 8.6$1/mo Internal comments: YesCollision detection: Yes
- 4 Sortd iPhone + Android RecognisedPhone appDocumentedFree plan 8.4$10/mo Shared mailboxes: 2Internal comments: YesCollision detection: Yes
- 5 Helpwise iPhone + Android RecognisedPhone appDocumentedFree plan 8.3$1/mo Shared mailboxes: 3Internal comments: YesCollision detection: Yes
- 6 Gmelius iPhone + Android RecognisedPhone appDocumentedFree plan 8.2$1.58/mo
- 7 Help Scout No phone app RecognisedPhone appDocumentedFree plan 8.1$25/mo
- 8 Coherence Android only RecognisedPhone appDocumentedFree plan 8.0$12/mo Internal comments: YesCollision detection: Yes
- 9 Loop Email iPhone + Android RecognisedPhone appDocumentedFree plan 7.8$18.75/mo Shared mailboxes: 3Internal comments: YesCollision detection: Yes
- 10 Shared Inbox by Canary iPhone only RecognisedPhone appDocumentedFree plan 7.7$10/mo Shared mailboxes: 1Internal comments: Yes
- 11 ShareMail Android only RecognisedPhone appDocumentedFree plan 7.5$6/mo Shared mailboxes: 1Internal comments: YesCollision detection: Yes
- 12 Hiver No phone app RecognisedPhone appDocumentedFree plan 7.4$25/mo
- 13 Front No phone app RecognisedPhone appDocumentedFree plan 7.2$25/mo
- 14 Serif iPhone only RecognisedPhone appDocumentedFree plan 6.6$30/mo
- 15 Maxdesk No phone app RecognisedPhone appDocumentedFree plan 6.5$20/mo Shared mailboxes: 1Internal comments: Yes
- 16 Team Engine iPhone + Android RecognisedPhone appDocumentedFree plan 6.5$500/mo Internal comments: Yes
- 17 SupportBee No phone app RecognisedPhone appDocumentedFree plan 6.4$17/mo
- 18 Sektra AI No phone app RecognisedPhone appDocumentedFree plan 6.3 Shared mailboxes: 2Internal comments: YesCollision detection: Yes
- 19 Zavu Inbox No phone app RecognisedPhone appDocumentedFree plan 6.3$20/mo Internal comments: Yes
- 20 Keeping No phone app RecognisedPhone appDocumentedFree plan 6.2 Shared mailboxes: 2Internal comments: YesCollision detection: Yes
- 21 Cerb No phone app RecognisedPhone appDocumentedFree plan 6.2
- 22 Jelly No phone app RecognisedPhone appDocumentedFree plan 6.0 Shared mailboxes: 3Internal comments: YesCollision detection: Yes
- 23 Emailgistics No phone app RecognisedPhone appDocumentedFree plan 5.9 Internal comments: YesCollision detection: Yes
- 24 MailStack No phone app RecognisedPhone appDocumentedFree plan 5.9Free
- 25 Trengo No phone app RecognisedPhone appDocumentedFree plan 5.5€299/mo
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which shared inbox software is ranked first on Samsung Mobile US Press?
Zoho TeamInbox is ranked #1 of 30 with a score of 9.4. Missive is second and Drag third.
How many of these have a free plan?
6 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Zoho TeamInbox has the lowest first paid tier we found: $0.99/mo.
How is this list ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation. Paid placements never change a rank.