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On the recordRead 8 Oct 202614 facts
Emailgistics
Oakville, Ontario, Canada
Plans and prices
Starter
$13a month, billed yearly
Essential email management features for small teams · Unlimited team inboxes
Read 8 Oct 2026 · emailgistics.com
Pro
$31a month, billed yearly
Advanced collaboration, automation, and analytics · 14-day trial includes Pro features
Read 8 Oct 2026 · emailgistics.com
Enterprise
$55a month, billed yearly
Customizable solution with premium features
Read 8 Oct 2026 · emailgistics.com
On the record
- Assignment
- Configurable routing can assign messages by mailbox, sender, keywords, categories, business hours, or availability.emailgistics.com · read 8 Oct 2026
- Audience
- It is designed for customer service, sales, operations, and IT teams that manage shared inboxes in Microsoft 365.emailgistics.com · read 8 Oct 2026
- Automation
- Workflow tools include custom rules, automatic tagging and routing, follow-up reminders, and AI-suggested replies.emailgistics.com · read 8 Oct 2026
- Collaboration
- Features include message ownership, collision prevention, internal notes, and conversation history.emailgistics.com · read 8 Oct 2026
- Email data
- Emailgistics says messages remain in Microsoft 365 and that it stores metadata including message IDs, dates, subject lines, and email headers for analytics.emailgistics.com · read 8 Oct 2026
- Integrations
- The product is built for Microsoft 365 and works inside Outlook; its pricing page also lists a reporting API and received-message webhooks.emailgistics.com · read 8 Oct 2026
- Limit
- Emailgistics describes itself as shared mailbox management rather than a traditional help desk ticketing system.emailgistics.com · read 8 Oct 2026
- Product
- Emailgistics adds assignment, workflow automation, SLA monitoring, and reporting to Microsoft 365 shared mailboxes inside Outlook.emailgistics.com · read 8 Oct 2026
- Security
- Emailgistics says it has achieved SOC 2 Type II certification and identifies itself as GDPR- and HIPAA-compliant.emailgistics.com · read 8 Oct 2026
- SLA and analytics
- It tracks response targets and provides alerts and reporting on response times, SLA compliance, backlogs, workloads, and performance trends.emailgistics.com · read 8 Oct 2026
- Support
- Plans include free technical support, a dedicated Success Manager, complimentary onboarding and training, and access to learning lessons.emailgistics.com · read 8 Oct 2026
- Trial
- A personalized demo precedes the 14-day Pro trial, which requires no credit card.emailgistics.com · read 8 Oct 2026
