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Ranked on the record · 27 apps

Best Conversational Support Software 2026

Every product here is ranked by Samsung Mobile US Press's record score: what its maker publishes about it, where it runs (Android first), whether it is free to try, and how recently the facts were read.

01

JivoChat may suit teams handling visitor conversations across website chat and other listed channels.

Free plan Free trial From $28 a month, billed yearly AndroidiPhone & iPadWebWindowsMacLinux+1
02

Chatwoot

It suits support, sales, and engagement teams that want to manage customer conversations across channels.

AndroidiPhone & iPadWeb+3
Record6.5 Visit
03

Crisp

Crisp suits customer support, inbound sales, and marketing teams that manage conversations across channels.

AndroidiPhone & iPadWeb+3
Record6.4 Visit
05

Freshchat

Freshchat suits teams that handle customer conversations across websites, apps, and messaging services.

AndroidiPhone & iPadWeb+1
Record6.0 Visit
6 AndroidiPhone & iPadWeb €31 a month, billed yearly Record5.8 Visit
7
LiveChat

It is designed for B2B SaaS companies and ecommerce stores handling support, qualification, or sales conversations.

AndroidiPhone & iPadWeb+3 $19 a month, billed yearly Record5.8 Visit
8
Trengo

Trengo suits teams handling customer conversations across several messaging and voice channels.

AndroidiPhone & iPadWeb+3 €299 a month, billed yearly Record5.8 Visit
9
Smartsupp

Smartsupp may suit businesses that want website chat and visitor tracking alongside messaging channels and mobile access.

AndroidiPhone & iPadWeb $16 a month, billed yearly Record5.7 Visit
10 AndroidiPhone & iPadWeb+3 $25 a month, billed yearly Record5.6 Visit
11
Intercom

Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff.

AndroidiPhone & iPadWeb $19 a month, billed yearly Record5.5 Visit
12
Re:amaze

Re:amaze suits ecommerce stores, SaaS businesses, and small businesses that want to manage several customer contact channels in one helpdesk.

AndroidiPhone & iPadWeb+1 $29 a month, billed yearly Record5.5 Visit
13
tawk.to

tawk.to may suit businesses that want website and messaging chat alongside visitor tracking.

AndroidiPhone & iPadWeb+2 $29 a month Record5.4 Visit
14
Respond.io

Respond.io fits mid-market B2C teams managing high-volume, multichannel customer conversations.

AndroidiPhone & iPadWeb+1 $79 a month, billed yearly Record5.2 Visit
15
Gorgias

Gorgias is designed for ecommerce customer experience teams handling customer conversations across several channels.

AndroidiPhone & iPadWeb+2 Free plan Record5.1 Visit
16
SleekFlow

SleekFlow suits businesses managing customer conversations across several channels, including education, travel, e-commerce, real estate, beauty and wellness, luxury…

AndroidiPhone & iPadWeb+1 $49 a month, billed yearly Record5.1 Visit
17
DelightChat

DelightChat is aimed at small and medium-sized D2C and ecommerce brands running lean teams.

AndroidiPhone & iPadWeb $29 a month Record5.0 Visit
18 AndroidiPhone & iPadWeb+3 — Record4.9 Visit
19 AndroidiPhone & iPadWeb+2 $39 a month Record4.4 Visit
20 AndroidiPhone & iPadWeb+1 — Record4.2 Visit
21 AndroidiPhone & iPadWeb $40 a month Record4.2 Visit
22
Kustomer

Kustomer says it serves customer experience representatives and leaders, customers, and the operations teams that run customer experience.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
23 Web $29 a month Record4.2 Visit
24
Gladly

Gladly is aimed at brands and retail-oriented customer-experience teams handling sales, service, and support.

WebAPI — Record3.7 Visit
25 API $99 a month Record3.6 Visit