Best AI Customer Service Agents in 2026
Updated
57ranked
0free plans on this page
$4.58/molowest paid tier
10 Oct 2026last checked
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 51 Talkdesk Autopilot No phone app RecognisedPhone appDocumented 5.3 Supported channels: voice, digitalWorkflow actions: YesHuman handoff: Yes
- 52 Zendesk AI Agents No phone app RecognisedPhone appDocumentedFree plan 5.3$4.58/mo Supported channels: social, web, mobile, voice, email, messagingWorkflow actions: YesHuman handoff: Yes
- 53 Sprinklr Service RecognisedDocumented 5.2 Supported channels: Voice, social media, messaging, WhatsApp, live chat, SMS, email, and online communitiesWorkflow actions: YesHuman handoff: Yes
- 54 Udesk AI Agent No phone app RecognisedPhone appDocumentedFree plan 5.2$63.75/mo Supported channels: Live chat, voice/phone, email, WhatsApp, WeChat, LINE, SMS, video chat, social and e-commerce channelsWorkflow actions: YesHuman handoff: Yes
- 55 Resolvable Robo RecognisedDocumentedFree plan 5.1£500/mo Workflow actions: YesHuman handoff: Yes
- 56 Custora No phone app RecognisedPhone appDocumentedFree plan 5.0$499/mo Supported channels: chatWorkflow actions: YesHuman handoff: Yes
- 57 Osewa No phone app RecognisedPhone appDocumented 5.0 Supported channels: Email, web chat, Slack, Microsoft Teams, WhatsApp, customer portalWorkflow actions: YesHuman handoff: Yes
Compare all 7 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Supported channels | Workflow actions |
|---|---|---|---|---|---|---|---|---|
| 51 | Talkdesk Autopilot | 5.3 | voice, digital | Yes | ||||
| 52 | Zendesk AI Agents | 5.3 | No | $4.58/mo | No | 19 /mo | social, web, mobile, voice, email, messaging | Yes |
| 53 | Sprinklr Service | 5.2 | No | Voice, social media, messaging, WhatsApp, live chat, SMS, email, and online communities | Yes | |||
| 54 | Udesk AI Agent | 5.2 | No | $63.75/mo | No | Live chat, voice/phone, email, WhatsApp, WeChat, LINE, SMS, video chat, social and e-commerce channels | Yes | |
| 55 | Resolvable Robo | 5.1 | No | £500/mo | No | Yes | ||
| 56 | Custora | 5.0 | No | $499/mo | No | 499 /mo | chat | Yes |
| 57 | Osewa | 5.0 | No | 59 /mo | Email, web chat, Slack, Microsoft Teams, WhatsApp, customer portal | Yes |
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