Quiq RCS
Bozeman, Montana, United States
What it is
Quiq RCS is part of Quiq’s enterprise agentic AI platform for launching, customizing, and controlling AI agents across customer journeys. The platform supports RCS Business Messaging alongside SMS, web chat, WhatsApp, Apple Messages for Business, Facebook Messenger, and Instagram. For Google RCS, listed capabilities include text, images, GIFs, videos, links, replies, buttons, carousel cards, times, payments, and authentication. Rich messaging tools also include selectable replies, time choices, cards, carousels, authentication and payment requests, and workflow actions linked to responses. Support varies by channel: Quiq Replies, Times, and Carousel Cards are not native to SMS and may appear as text or a shortened link. Quiq says it assists with Google RCS and Verified SMS registration and directs interested customers to contact their account manager. It lists prebuilt CRM and contact center integrations, while open APIs can connect other business tools. The platform is aimed at large brands and enterprise customer journeys in industries including retail, hospitality, banking, insurance, healthcare, and airlines. Pricing is usage-based, with payment for conversations used; no amount is listed.
For and against
For
- Supports RCS alongside six other messaging channels.
- Google RCS includes replies, buttons, and carousels.
- Lists CRM and contact center integrations.
- Open APIs can connect other business tools.
- Includes human handoff.
Against
- Pricing is usage-based with no amount listed.
- Rich messaging support varies by channel.
- Some rich message types are not native to SMS.
- RCS registration assistance involves contacting an account manager.
The verdict
Quiq RCS pairs RCS messaging capabilities with a broader enterprise platform and multiple channels. Buyers should account for channel-specific message behavior and request pricing details.
Who it suits
Quiq RCS is aimed at large brands and enterprises building customer journeys across messaging channels. Its listed industries include retail, hospitality, banking, insurance, healthcare, and airlines.
Plans and prices
Quiq agentic AI platform
Usage-based pricing; pay for conversations used
Read 4 Oct 2026 · quiq.com
On the record
- AI data handling
- Quiq says its LLM provider contracts prohibit using customer data for model training and that conversation context is passed fresh on each turn without persisting in the model between sessions.quiq.com · read 4 Oct 2026
- Channel limitation
- Rich messaging support varies by channel; for example, Quiq Replies, Times, and Carousel Cards are not native to SMS and may render as text or a shortened link.knowledge.quiq.com · read 4 Oct 2026
- Custom integrations
- Quiq says its open APIs can connect to CRM, CCaaS, or other business tools beyond the listed prebuilt integrations.quiq.com · read 4 Oct 2026
- Hosting and implementation
- Quiq says it creates a cloud tenant for customers and that implementation may take one to four weeks depending on site complexity.knowledge.quiq.com · read 4 Oct 2026
- Integrations
- Quiq lists prebuilt CRM integrations including Salesforce, Zendesk, Oracle, SAP, Microsoft Dynamics 365, Kustomer, and Freshdesk, plus contact center integrations such as RingCentral, Cisco, Five9, Genesys, Amazon Connect, and LivePerson.quiq.com · read 4 Oct 2026
- Messaging features
- Quiq’s rich messaging abstractions include selectable replies, time choices, cards, carousels, authentication requests, payment requests, and response-linked workflow actions.knowledge.quiq.com · read 4 Oct 2026
- Product
- Quiq describes its offering as an enterprise agentic AI platform for launching, customizing, and controlling AI agents across the customer journey.quiq.com · read 4 Oct 2026
- RCS capabilities
- For Google RCS, Quiq lists support for text, images, GIFs, videos, links, replies, buttons, carousel cards, times, payments, and authentication.knowledge.quiq.com · read 4 Oct 2026
- RCS channel
- Quiq supports RCS Business Messaging alongside SMS, web chat, WhatsApp, Apple Messages for Business, Facebook Messenger, and Instagram.knowledge.quiq.com · read 4 Oct 2026
- RCS onboarding
- Quiq says it helps customers with Google RCS and Verified SMS registration and directs interested customers to contact their Quiq account manager.knowledge.quiq.com · read 4 Oct 2026
- Security and compliance
- Quiq states that it maintains SOC 2 Type II, HIPAA, GDPR, CCPA, and EU AI Act compliance standards and encrypts data in transit and at rest.quiq.com · read 4 Oct 2026
- Target customers
- Quiq describes its platform as built for big brands and enterprise customer journeys, and lists industries including retail, hospitality, banking, insurance, healthcare, and airlines.quiq.com · read 4 Oct 2026
