Ranked on the record · 18 apps

Best Nps Software 2026

Facts read 20 Sep 2026 – 15 Oct 2026

NPS software lets teams issue Net Promoter Score surveys, gather replies and examine customer feedback. Services in this category support web, API, iOS, Android, self-hosted and Windows environments.

The standings: top 10

Name	In a line	Record score	Price from	Try it free	Runs on	Facts read
01 Refiner	Refiner suits software companies that want to collect and segment user feedback across apps, websites, and email.	5.7	Free plan	Free plan	Android, iPhone & iPad, Web, API	30 Sep 2026
02 nps.today	nps.today suits customer-focused organizations seeking feedback workflows across marketing, sales, delivery, service, or contact-center journeys.	5.5	1,300 DKK a month	—	Android, iPhone & iPad, Web, Windows	15 Oct 2026
03 Zonka Feedback	It suits customer and employee feedback programs across CX, product, support, and frontline teams.	5.5	$99 a month	Free trial	Android, iPhone & iPad, Web, API	15 Oct 2026
04 SatisMeter	SatisMeter suits teams seeking feedback across digital survey channels and tools, with controls for audience targeting and survey frequency.	5.2	$199 a month	Free plan	Android, iPhone & iPad, Web, API	30 Sep 2026
05 NPS Surveys by SalesHub	CX teams using Salesforce that want to automate survey follow-up and analyze customer responses.	4.8	$3,500 a year	Free trial	Android, iPhone & iPad, Web	7 Oct 2026
06 Retently	Retently fits ecommerce, B2B SaaS, financial-services, and property-management teams collecting structured customer feedback.	4.5	$99 a month	Free trial	Web, API	15 Oct 2026
07 SurveySensum		4.5	—	Free trial	Android, iPhone & iPad, Web, API	12 Oct 2026
08 Survicate	It suits teams building branded surveys, using branching questions, and analyzing responses.	4.5	Free plan	Free plan	API	20 Sep 2026
09 AskNicely	It suits multi-location service businesses managing customer feedback across five to 5,000 or more locations.	4.2	—	—	Android, iPhone & iPad, Web, API	8 Oct 2026
10 SightMill	SightMill suits organizations collecting customer or employee feedback across several channels.	3.8	—	Free trial	Web, API	7 Oct 2026

Compare free plans and trials, response caps, survey channels, in-app surveying, API connectivity, response grouping and automated follow-up options. Check platform support against the systems you use.

Refiner

by Refiner

Refiner suits software companies that want to collect and segment user feedback across apps, websites, and email.

Free plan Free trial AndroidiPhone & iPadWebAPI

Record5.7 Visit site The record

nps.today

nps.today suits customer-focused organizations seeking feedback workflows across marketing, sales, delivery, service, or contact-center journeys.

AndroidiPhone & iPadWeb+4

Record5.5 Visit

Zonka Feedback

It suits customer and employee feedback programs across CX, product, support, and frontline teams.

AndroidiPhone & iPadWeb+2

Record5.5 Visit

SatisMeter

SatisMeter suits teams seeking feedback across digital survey channels and tools, with controls for audience targeting and survey frequency.

AndroidiPhone & iPadWeb+1

Record5.2 Visit

NPS Surveys by SalesHub

CX teams using Salesforce that want to automate survey follow-up and analyze customer responses.

AndroidiPhone & iPadWeb

Record4.8 Visit

Retently

Retently fits ecommerce, B2B SaaS, financial-services, and property-management teams collecting structured customer feedback.

WebAPI $99 a month Record4.5 Visit

SurveySensum

AndroidiPhone & iPadWeb+1 — Record4.5 Visit

Survicate

It suits teams building branded surveys, using branching questions, and analyzing responses.

API Free plan Record4.5 Visit

AskNicely

It suits multi-location service businesses managing customer feedback across five to 5,000 or more locations.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit

SightMill

SightMill suits organizations collecting customer or employee feedback across several channels.

WebAPI — Record3.8 Visit

CustomerGauge

CustomerGauge suits B2B teams that connect account feedback to revenue exposure, sentiment, and retention work.

WebAPI — Record3.6 Visit

Nicereply

API $59 a month, billed yearly Record3.6 Visit

Listen360

Listen360 is aimed at larger, multi-location organizations, including businesses in home services, fitness, wellness, and children’s services.

Web — Record3.5 Visit

SurveySparrow

API Free plan Record3.5 Visit

SurveySense

Web Free plan Record2.9 Visit

Affiniv

Web Free plan Record2.8 Visit

WiseData NPS

Web Free plan Record2.8 Visit

Simplesat

WebAPI — Record2.2 Visit

Before you choose

Check plans and trials

Look for a free plan when evaluating NPS software. Free trials may also be available.

Check the paid starting point, trial length and limits before moving a survey program.

Match survey channels

Compare survey delivery methods with your customer contact points. In-app surveys matter when feedback should appear inside a product or service.

Plan response capacity carefully, and review each limit alongside the related plan details.

Confirm platform and API support

NPS products can run on web, API, iOS, Android, self-hosted and Windows environments. Match the supported setup to your team’s workflow.

API access can matter when survey responses need to connect with another system.

Review analysis and follow-up tools

Response segmentation helps you compare feedback groups. Follow-up automation can enable later contact after someone answers a survey.

Check how these options fit the way you plan to review and act on NPS feedback.

Questions

What is NPS software used for?

It helps teams send Net Promoter Score surveys, gather responses and examine customer feedback.

Are free plans available for NPS tools?

A free plan may be available, depending on the product.

Can I try NPS software before paying?

A free trial may be available, depending on the product.

Which platforms do these tools support?

This list includes products for web, API, iOS, Android, self-hosted and Windows environments.

What features should I compare?

Review free-plan availability, paid starting price, response capacity, survey delivery, in-app surveys, API access, response segmentation and automated follow-ups.