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Alternatives · 2026

The best Workpro Complaints Management alternatives

The rest of Best Complaint Management Software, in this site's order: each with what it costs, where it runs and its record score.

1
Babtec Complaints Management

It may suit medium-sized companies and global corporations seeking a structured way to process customer or supplier complaints.

AndroidiPhone & iPadWeb+3 €29 a month Record6.1 Visit
2
Complyr

Complyr suits regulated complaint teams, including teams working with FCA DISP and Consumer Duty requirements.

Web £588 a year Record4.9 Visit
3
Intelex Inspection Management

The product is intended for organizations whose managers and frontline workers schedule and conduct safety, quality, or environmental inspections.

AndroidiPhone & iPadWeb+1 $44 a year Record4.7 Visit
4
Propel Complaint Handling

Propel Complaint Handling may suit quality and regulatory teams managing product complaints, investigations, supplier actions, and FDA submissions.

AndroidiPhone & iPadWeb+1 $10,150 a year Record4.7 Visit
5
GovMetric CaseTracker

CaseTracker suits UK councils, housing providers, and public services managing complaints and other cases.

WebAPI £13,500 a year Record4.6 Visit
6 WebAPI £650 a month Record4.5 Visit
7 WebAPI $25 a month, billed yearly Record4.3 Visit
8
Civica Complaints Management

The product is intended for public and private organisations, including government, telecoms, utilities, and other regulated services.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
9 WebAPI £1,999 a month Record4.2 Visit
10 AndroidiPhone & iPadWeb+2 — Record4.2 Visit
11
Forseti Complaints Management System

Forseti suits regulated organizations that need FCA-aligned complaint journeys, monitoring, reporting and corrective-action analysis.

WebAPI — Record4.0 Visit
12
Infreemation Complaints

It is aimed at organisations managing complaint volumes, including government departments, fire departments, hospitals, and local authorities.

Web — Record4.0 Visit
13 WebWindows — Record3.8 Visit
14
Case IQ

Case IQ suits ethics, compliance, HR, security, fraud and investigations teams in mid-sized to global enterprises.

WebAPI — Record3.7 Visit
15
eCase

eCase suits UK public sector teams handling complaints, information requests, and official correspondence.

WebAPI — Record3.7 Visit
16 WebSelf-hosted — Record3.7 Visit
17
Kelsa Complaint Management System

Kelsa suits clubs that need structured complaint handling and feedback workflows.

WebAPI — Record3.7 Visit
18 Web — Record3.7 Visit
19
NeuAnalytics Complaint Management

It is built for enterprise creditors and lenders, including large institutions managing regulated complaint operations.

WebAPI — Record3.7 Visit
20 Web — Record3.7 Visit
21
Thentia Cloud Complaints & Investigations

It suits occupational and non-occupational regulators that need configurable complaint intake and investigation records.

Web — Record3.7 Visit
22
TurnFriendly Financials

TurnFriendly Financials is intended for banks, insurance companies, and other financial service providers handling customer concerns.

Web — Record3.7 Visit
23
Aptean Respond

Aptean Respond is presented for financial services firms and complaint handling teams managing cases across multiple customer channels.

APISelf-hosted — Record3.5 Visit
24 Web — Record2.4 Visit