Case IQ
Case IQ · Ottawa, Ontario, Canada
What it is
Case IQ is a cloud-deployed case management platform for organizations handling workplace incidents, compliance matters and risk. It supports intake through multiple channels, including anonymous reporting, guided forms and case triage. Teams can centralize records, use custom fields, track file changes and automate case workflows. An audit trail records activity, while dashboards, automated reporting and configurable reports help identify trends and manage investigations. Users can access a mobile version with speech-to-text capabilities. Listed integrations cover HRIS, CRM and ERP systems, identity providers and ticketing systems, along with an open API, SFTP and bulk uploads. Access roles, data masking and GDPR-compliant deletion, amendment and transfer processes provide privacy controls. Case IQ says independent annual audits validate SSAE SOC 2 Type II and ISO/IEC 27001:2022 certifications. It serves ethics, compliance, HR, security, fraud and investigations teams, including mid-sized and global enterprises. Pricing is customized and available on request.
For and against
For
- Multiple intake channels and anonymous reporting
- Automated workflows and configurable case fields
- Dashboards and configurable investigation reports
- Mobile access with speech-to-text
- Open API and business-system integrations
Against
- Pricing is available only on request
- Pricing typically includes implementation and annual subscription
- Cloud deployment may not suit self-hosting needs
The verdict
Case IQ brings intake, case records, workflow automation, audit history and reporting into one platform. Organizations should request a tailored estimate and assess its listed integrations and privacy controls.
Who it suits
Case IQ suits ethics, compliance, HR, security, fraud and investigations teams in mid-sized to global enterprises. It is intended for organizations managing workplace incidents, compliance cases and risk.
Plans and prices
Case IQ
Scope, solutions, implementation, integrations, user access and contract terms affect the estimate
Read 9 Oct 2026 · caseiq.com
On the record
- Analytics
- The platform offers dashboards, automated reporting and configurable reports to help identify trends and manage investigations.caseiq.com · read 9 Oct 2026
- Audit trail
- Yescaseiq.com · read 19 Sep 2026
- Case workflows
- Users can centralize case records, track file changes, automate workflows and generate case reports.caseiq.com · read 9 Oct 2026
- Custom case fields
- Yescaseiq.com · read 19 Sep 2026
- Deployment
- cloudcaseiq.com · read 19 Sep 2026
- Intake
- The platform supports multiple intake channels, anonymous reporting, guided forms and case triage.caseiq.com · read 9 Oct 2026
- Case intake forms
- Yescaseiq.com · read 19 Sep 2026
- Integrations
- Case IQ describes integrations for HRIS, CRM and ERP systems, identity providers and ticketing systems, plus an open API, SFTP and bulk data uploads.caseiq.com · read 9 Oct 2026
- Maker identity
- The company page identifies the maker as Case IQ and says the company was born in Canada; it does not state a headquarters or founding year on that page.caseiq.com · read 9 Oct 2026
- Mobile access
- Users can access a mobile version of the platform with speech-to-text capabilities.caseiq.com · read 9 Oct 2026
- Pricing structure
- Pricing is customized to the organization and typically combines a one-time implementation component with an annual subscription.caseiq.com · read 9 Oct 2026
- Privacy controls
- The platform uses access roles and data masking and supports GDPR-compliant deletion, amendment and transfer processes.caseiq.com · read 9 Oct 2026
- Product
- Case IQ provides investigative case management and compliance tools for organizations handling workplace incidents and risk.caseiq.com · read 9 Oct 2026
- Reporting dashboards
- Yescaseiq.com · read 19 Sep 2026
- Security certifications
- Case IQ says annual independent security audits validate its SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification.caseiq.com · read 9 Oct 2026
- Support
- Case IQ says staff are available 24/7 for customer support and technical assistance.caseiq.com · read 9 Oct 2026
- Who it serves
- Case IQ says it serves ethics, compliance, HR, security, fraud and investigations teams, including mid-sized to global enterprises.caseiq.com · read 9 Oct 2026
- Workflow automation
- Yescaseiq.com · read 19 Sep 2026
