Best SMS Chatbot Software in 2026
Updated
In short: Crisp is ranked #1 of 31 as of 4 October 2026, ahead of Sinch Engage and ConvoCore. The best-ranked option with a free plan is ConvoCore. The lowest first paid tier on this page is ChatBot at $19/mo.
Text-based chatbot software can help you handle conversations with automated replies, menus, and workflows. Compared on AI responses, interactive menus, and workflow builder, the entries also offer points of comparison in two-way SMS and MMS support. API access, message limits, free-plan availability, and paid-from pricing can help you assess integration needs and usage constraints. The options include Crisp, Sinch Engage, and Smstools, alongside TextGlobal SMS Chatbot and Aircall. Think about the kinds of exchanges you need to support and whether the listed messaging features and limits suit them.
31 SMS chatbot software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 1 Crisp iPhone + Android RecognisedPhone appDocumentedFree plan 8.7$45/mo
- 2 Sinch Engage iPhone + Android RecognisedPhone appDocumentedFree plan 8.4$99/mo
- 3 ConvoCore No phone app RecognisedPhone appDocumentedFree plan 8.3$29/mo AI responses: YesWorkflow builder: YesTwo-way SMS: Yes
- 4 AthenaText No phone app RecognisedPhone appDocumentedFree plan 8.1$49/mo AI responses: YesWorkflow builder: YesTwo-way SMS: Yes
- 5 Gupshup No phone app RecognisedPhone appDocumentedFree plan 7.7Free
- 6 TextGlobal SMS Chatbot iPhone + Android RecognisedPhone appDocumentedFree plan 7.4 AI responses: YesWorkflow builder: YesTwo-way SMS: Yes
- 7 Smobi No phone app RecognisedPhone appDocumentedFree plan 7.3 AI responses: YesWorkflow builder: YesTwo-way SMS: Yes
- 8 Jack The Butler No phone app RecognisedPhone appDocumentedFree plan 7.2Free AI responses: YesWorkflow builder: YesTwo-way SMS: Yes
- 9 Sarufi No phone app RecognisedPhone appDocumentedFree plan 7.2Free AI responses: YesWorkflow builder: YesTwo-way SMS: Yes
- 10 TextIt No phone app RecognisedPhone appDocumentedFree plan 7.1$25/mo AI responses: YesWorkflow builder: YesTwo-way SMS: Yes
- 11 Evoriqa SMS AI Chatbot No phone app RecognisedPhone appDocumentedFree plan 6.9 AI responses: YesTwo-way SMS: Yes
- 12 Smstools iPhone + Android RecognisedPhone appDocumentedFree plan 6.9
- 13 Boei No phone app RecognisedPhone appDocumentedFree plan 6.8 AI responses: YesWorkflow builder: YesTwo-way SMS: Yes
- 14 Conversica No phone app RecognisedPhone appDocumentedFree plan 6.7
- 15 Aircall iPhone + Android RecognisedPhone appDocumentedFree plan 6.7$30/mo
- 16 Verse No phone app RecognisedPhone appDocumentedFree plan 6.5 AI responses: YesWorkflow builder: YesTwo-way SMS: Yes
- 17 ChatBot No phone app RecognisedPhone appDocumentedFree plan 6.4$19/mo
- 18 Wellgrow No phone app RecognisedPhone appDocumentedFree plan 6.2 AI responses: YesWorkflow builder: YesTwo-way SMS: Yes
- 19 Botsify SMS Chatbot No phone app RecognisedPhone appDocumentedFree plan 6.2$40.83/mo AI responses: YesWorkflow builder: NoTwo-way SMS: Yes
- 20 Cobalt No phone app RecognisedPhone appDocumentedFree plan 6.0$199/mo AI responses: YesWorkflow builder: YesTwo-way SMS: Yes
- 21 SMB Sidekick No phone app RecognisedPhone appDocumentedFree plan 5.9 AI responses: YesWorkflow builder: YesTwo-way SMS: Yes
- 22 LeadSixty No phone app RecognisedPhone appDocumentedFree plan 5.9$297/mo AI responses: YesWorkflow builder: NoTwo-way SMS: Yes
- 23 Launch AI No phone app RecognisedPhone appDocumentedFree plan 5.8 AI responses: YesWorkflow builder: YesTwo-way SMS: Yes
- 24 Streebo SMS Chatbot No phone app RecognisedPhone appDocumentedFree plan 5.7 AI responses: YesTwo-way SMS: Yes
- 25 Engage Hub AI Chatbot No phone app RecognisedPhone appDocumentedFree plan 5.7 AI responses: YesWorkflow builder: YesTwo-way SMS: Yes
Compare all 25 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | AI responses | Workflow builder |
|---|---|---|---|---|---|---|---|---|
| 1 | Crisp | 8.7 | Free plan | $45/mo | Yes | 45 /mo | — | — |
| 2 | Sinch Engage | 8.4 | No | $99/mo | No | — | — | — |
| 3 | ConvoCore | 8.3 | Free plan | $29/mo | No | 29 /mo | Yes | Yes |
| 4 | AthenaText | 8.1 | Free plan | $49/mo | Yes | 49 /mo | Yes | Yes |
| 5 | Gupshup | 7.7 | Free plan | Free | No | — | — | — |
| 6 | TextGlobal SMS Chatbot | 7.4 | No | — | No | — | Yes | Yes |
| 7 | Smobi | 7.3 | No | — | — | — | Yes | Yes |
| 8 | Jack The Butler | 7.2 | Free plan | Free | Yes | — | Yes | Yes |
| 9 | Sarufi | 7.2 | Free plan | Free | Yes | — | Yes | Yes |
| 10 | TextIt | 7.1 | No | $25/mo | No | 25 /mo | Yes | Yes |
| 11 | Evoriqa SMS AI Chatbot | 6.9 | No | — | Yes | 29 /mo | Yes | — |
| 12 | Smstools | 6.9 | No | — | Yes | — | — | — |
| 13 | Boei | 6.8 | No | — | No | 19 /mo | Yes | Yes |
| 14 | Conversica | 6.7 | No | — | — | — | — | — |
| 15 | Aircall | 6.7 | No | $30/mo | No | — | — | — |
| 16 | Verse | 6.5 | No | — | No | — | Yes | Yes |
| 17 | ChatBot | 6.4 | No | $19/mo | No | — | — | — |
| 18 | Wellgrow | 6.2 | No | — | No | 149 /mo | Yes | Yes |
| 19 | Botsify SMS Chatbot | 6.2 | No | $40.83/mo | No | 49 /mo | Yes | No |
| 20 | Cobalt | 6.0 | No | $199/mo | No | 199 /mo | Yes | Yes |
| 21 | SMB Sidekick | 5.9 | No | — | No | 29 /mo | Yes | Yes |
| 22 | LeadSixty | 5.9 | No | $297/mo | — | — | Yes | No |
| 23 | Launch AI | 5.8 | No | — | — | — | Yes | Yes |
| 24 | Streebo SMS Chatbot | 5.7 | No | — | No | — | Yes | — |
| 25 | Engage Hub AI Chatbot | 5.7 | No | — | — | — | Yes | Yes |
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which SMS chatbot software is ranked first on Samsung Mobile US Press?
Crisp is ranked #1 of 31 with a score of 8.7. Sinch Engage is second and ConvoCore third.
How many of these have a free plan?
6 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, ChatBot has the lowest first paid tier we found: $19/mo.
How is this list ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation. Paid placements never change a rank.