Crisp
by CrispCrisp suits customer support, inbound sales, and marketing teams that manage conversations across channels.
Free plan Free trial From $45 a month AndroidiPhone & iPadWebWindowsMacAPI
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Best SMS Chatbot Software 2026
Text-based chatbot software can help you handle conversations with automated replies, menus, and workflows. Compared on AI responses, interactive menus, and workflow builder, the entries also offer points of comparison in two-way SMS and MMS support. API access, message limits, free-plan availability, and paid-from pricing can help you assess integration needs and usage constraints. The options include Crisp, Sinch Engage, and Smstools, alongside TextGlobal SMS Chatbot and Aircall. Think about the kinds of exchanges you need to support and whether the listed messaging features and limits suit them.
02
Boei
Boei suits small and midsized businesses, agencies, e-commerce operations, and service teams handling customer conversations across channels.
AndroidiPhone & iPadWeb+3 Record5.8 Visit
03
eesel AI for SMS
WebBrowser extensionAPI Record5.5 Visit
04
Sinch Engage
Sinch Engage may suit businesses that want to run messaging campaigns and manage customer replies across teams.
AndroidiPhone & iPadWeb+1 Record5.5 Visit
05
ConvoCore
ConvoCore suits agencies and businesses building voice or chat agents for customer conversations, lead capture, and scheduling.
WebAPI Record5.3 Visit
6
Bryka
WebAPI $384 a year Record5.2 Visit Bryka may suit teams that want agents to answer questions, take defined actions, or collect leads from business content.
7
Evoriqa SMS AI Chatbot
WebAPI $29 a month, billed yearly Record5.2 Visit It suits businesses that want an SMS support agent connected to a shared inbox, knowledge sources and appointment calendars.
8
Smstools
AndroidiPhone & iPadWeb+1 Free plan Record5.2 Visit Smstools suits businesses that need to manage SMS and other messaging campaigns alongside API-based workflows.
9
Gupshup
WebAPI Free plan Record5.0 Visit Gupshup suits marketing, performance marketing, commerce and growth, and customer support and CX teams.
11
Jack The Butler
WebWindowsMac+3 Free plan Record4.8 Visit Jack The Butler suits hospitality operators wanting self-hosted guest messaging and automated routine replies.
12
AthenaText
WebAPI $49 a month, billed yearly Record4.7 Visit It suits inbound, appointment-driven businesses that need to qualify leads by SMS and hand qualified prospects to a team.
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Newo
WebAPI $299 a month Record4.6 Visit Newo is aimed at small and medium businesses such as restaurants, dental practices, cleaning companies, home services, and fitness studios.
14
Aircall
AndroidiPhone & iPadWeb+2 $30 a month, billed yearly Record4.5 Visit Aircall suits businesses looking for calling tools across desktop and mobile platforms.
18
Sarufi
WebAPI Free plan Record4.5 Visit Sarufi suits African businesses and teams automating conversations across mobile messaging, USSD, and web channels.
20
TextGlobal SMS Chatbot
AndroidiPhone & iPadWeb+1 — Record4.5 Visit It suits businesses from startups to large corporate organizations that need no-code customer chat across digital channels.
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