eesel AI for SMS

Plans and prices

Every plan, in full

On the record

API boundary

The developer page says private dashboard APIs are excluded and that a general-purpose webhook API is not currently published.eesel.ai · read 21 Oct 2026

API limits and versioning

The public API documents an optional API-Version header, RateLimit headers, Retry-After on 429 responses and structured JSON errors.eesel.ai · read 21 Oct 2026

Channels

Eesel lists SMS, WhatsApp, Instagram, Facebook Messenger, live chat, email, helpdesks, Slack, Teams and browser extensions as deployment channels.eesel.ai · read 21 Oct 2026

CLI

The supported command-line package is @eesel/cli, installed with npx, and it can sign in, create agents, connect sources, chat and manage workspace actions.eesel.ai · read 21 Oct 2026

Company headquarters and size

LinkedIn lists Sydney headquarters and 11–50 employees; Crunchbase also lists Sydney and 11–50 employees.linkedin.com · read 21 Oct 2026

Company legal name

Crunchbase identifies the legal entity as eesel, Inc.crunchbase.com · read 21 Oct 2026

Company status

Crunchbase lists eesel AI as a private, active, for-profit company and names Amogh Sarda as co-founder.crunchbase.com · read 21 Oct 2026

Configurable behavior

Users can set tone, handled topics and human-escalation rules through conversational instructions.eesel.ai · read 21 Oct 2026

Configuration

Teams can set the agent’s tone, topics, and escalation rules by describing the desired behavior in a conversation.eesel.ai · read 9 Oct 2026

Data hosting

Production hosting is stated to run on AWS in the United States, while EU residency is available on Enterprise.eesel.ai · read 21 Oct 2026

Data protection

The security page states that customer data is not used to train models, supports EU residency on Enterprise, and is encrypted in transit and at rest.eesel.ai · read 21 Oct 2026

Data residency

Production data runs on AWS in the United States, and full EU data residency is available on the Enterprise plan.eesel.ai · read 9 Oct 2026

Data use

The maker says customer data is not used to train AI models and that connections are encrypted.eesel.ai · read 9 Oct 2026

Documentation

The help center covers setup, integrations, concepts, FAQs and terminal-based operation, with Markdown pages and an index file.docs.eesel.ai · read 21 Oct 2026

Free trial terms

The terms state a standard seven-day trial that may be extended once for another seven days, up to fourteen days total.eesel.ai · read 21 Oct 2026

Helpdesk integrations

Listed helpdesk integrations include Zendesk, Freshdesk, Intercom, HubSpot, Gorgias, Help Scout, Front, Salesforce and Jira Service Management.eesel.ai · read 21 Oct 2026

Human handoff

Teams can configure escalation by topic, confidence level, or customer request, with handoff through email or a connected helpdesk.eesel.ai · read 9 Oct 2026

Insights

It identifies knowledge gaps, can draft articles for missing topics, and surfaces recurring conversation themes.eesel.ai · read 9 Oct 2026

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