SMB Sidekick

Plans and prices

Every plan, in full

On the record

AI model

The company says its AI agent Rover is built on Anthropic's Claude model.smbsidekick.ai · read 7 Oct 2026

Audience

The company describes the product as built for small businesses and gives examples for plumbers, HVAC companies, restaurants, professional offices, and multi-location businesses.smbsidekick.ai · read 7 Oct 2026

Claude connector

SMB Sidekick offers a Claude connector with 16 tools for reading business data and taking actions such as sending SMS and saving reports.smbsidekick.ai · read 7 Oct 2026

Company

SMB Sidekick identifies Innova8 LLC as its parent company and service operator.smbsidekick.ai · read 7 Oct 2026

Data retention

The policy says call summaries are automatically deleted after 3 years and SMS logs after 12 months.smbsidekick.ai · read 7 Oct 2026

Knowledge base

Businesses can train the agent on their services, hours, prices, FAQs, and policies using uploaded documents, including PDF and DOCX files.smbsidekick.ai · read 7 Oct 2026

Messaging

The SMS agent can automatically text missed callers, answer questions, qualify leads, and book appointments through two-way text conversations.smbsidekick.ai · read 7 Oct 2026

Notable limit

The pricing comparison lists integrations as coming soon across all four plans, while the homepage names Google Calendar and Calendly as calendar connections.smbsidekick.ai · read 7 Oct 2026

Phone answering

Its AI phone agent answers calls 24/7, handles FAQs, triages emergencies, and can book appointments in the business's brand voice.smbsidekick.ai · read 7 Oct 2026

Privacy

The privacy policy says SMB Sidekick does not store raw call audio recordings or verbatim call transcripts, and does not collect voiceprints or biometric data.smbsidekick.ai · read 7 Oct 2026

Product

SMB Sidekick is an AI receptionist and customer communications platform for small businesses that answers calls and texts, books appointments, manages leads, and uses business knowledge to answer questions.smbsidekick.ai · read 7 Oct 2026

Scheduling integrations

The scheduling feature connects to Google Calendar and Calendly to check availability and book appointments.smbsidekick.ai · read 7 Oct 2026

Security

The privacy policy says data is transmitted over HTTPS/TLS, Google OAuth tokens are encrypted at rest with AES-256, and row-level security isolates customer data.smbsidekick.ai · read 7 Oct 2026

Support

The pricing page lists email support for Solo and Starter, priority support for Growth, and dedicated support for Pro.smbsidekick.ai · read 7 Oct 2026

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