TextIt

Plans and prices

Every plan, in full

On the record

Anonymization

Anonymization replaces contact names with random codes and removes addresses while retaining UUIDs, groups, language preferences and custom fields.help.textit.com · read 2 Oct 2026

API

TextIt provides a RESTful JSON API with endpoints for contacts, flows, messages, campaigns, channels, tickets and other workspace data.textit.com · read 2 Oct 2026

Audience

TextIt is positioned for non-profits, education and research, businesses and care teams.textit.com · read 2 Oct 2026

Channels

TextIt supports 20+ messaging channels, including SMS, WhatsApp, voice/IVR, Telegram, Messenger and Viber.textit.com · read 2 Oct 2026

Contact database

The contact database supports custom fields for tracking customers, leads and team members.textit.com · read 2 Oct 2026

Flow builder

The Flow Designer builds chatbots with drag-and-drop editing, custom field splits and multilingual support.textit.com · read 2 Oct 2026

Human handoff

Tickets let flows escalate conversations to human agents with conversation history, contact fields and account context.textit.com · read 2 Oct 2026

Integrations

TextIt provides custom webhooks, Zapier connections to 2,000+ apps and connections for OpenAI, Anthropic, Google AI and DeepSeek keys.textit.com · read 2 Oct 2026

Privacy rights

TextIt states that users can access, correct, update or request deletion of personal information and can request total account deletion.textit.com · read 2 Oct 2026

Purpose

TextIt is a hosted communication solution for creating interactive SMS, voice and social-media workflows.textit.com · read 2 Oct 2026

Security

TextIt hosts with Amazon Web Services in the United States, protects servers with firewalls, uses FIPS-140-2-compliant encrypted access channels and encrypts data at rest.help.textit.com · read 2 Oct 2026

Support

TextIt provides a support center covering flows, contacts, messages, channels, AI, integrations, FAQs and troubleshooting.help.textit.com · read 2 Oct 2026

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