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- Cobalt
On the recordRead 4 Oct 202613 facts
Cobalt
Orlando, Florida, United States
Plans and prices
Growth
$199a month
iMessage $0.015/message · SMS $0.007/message · MMS $0.028/message · dedicated toll-free or 10DLC and iMessage numbers
Read 4 Oct 2026 · usecobalt.io
Pro
$499a month
iMessage $0.013/message · SMS $0.006/message · MMS $0.024/message · adds A/B popup testing, advanced analytics, AI conversation skills, API access and a Customer Success Manager
Read 4 Oct 2026 · usecobalt.io
Enterprise
$999a month
iMessage $0.010/message · SMS $0.004/message · MMS $0.020/message · adds short code and RCS availability, data warehouse sync, priority support and dedicated Slack channel
Read 4 Oct 2026 · usecobalt.io
On the record
- AI conversations
- Cobalt AI answers routine inbound questions in a brand voice and can hand conversations to the team.usecobalt.io · read 4 Oct 2026
- API
- Cobalt offers a documented REST API and webhooks for custom integrations and real-time event data.usecobalt.io · read 4 Oct 2026
- Audience
- Cobalt says it serves ecommerce, service, appointment and support businesses, as well as agencies and enterprise teams.usecobalt.io · read 4 Oct 2026
- Billing
- Cobalt says incoming messages are free and failed messages are not billed; carrier fees for SMS and MMS pass through at cost.usecobalt.io · read 4 Oct 2026
- Campaigns and flows
- Campaigns can target lists or segments, and automated flows can trigger on store events and branch by phone type.usecobalt.io · read 4 Oct 2026
- Company location
- Cobalt says it is based in Orlando, Florida, with a distributed team across five other countries.usecobalt.io · read 4 Oct 2026
- Compliance
- The company says consent, opt-outs and quiet hours are built into the product.usecobalt.io · read 4 Oct 2026
- Integration limit
- Salesforce is marked “Coming soon,” with native two-way sync described as on the way.usecobalt.io · read 4 Oct 2026
- Integrations
- Listed integrations include Shopify, Recharge, Klaviyo, Mailchimp, HubSpot, Gorgias, Zendesk, Triple Whale, Yotpo, Zapier and Slack.usecobalt.io · read 4 Oct 2026
- List growth
- The platform provides customizable popups and web forms, with AI segmentation using traffic source, browsing history and past orders.usecobalt.io · read 4 Oct 2026
- Product
- Cobalt is an AI-native messaging platform for iMessage, SMS, MMS and RCS.usecobalt.io · read 4 Oct 2026
- Support
- Cobalt lists live chat, email, Slack and phone support, plus one-to-one onboarding and migration assistance.usecobalt.io · read 4 Oct 2026