Best ZServiceDesk Alternatives in 2026
Updated
20 apps from IT problem management software ranked against ZServiceDesk on the same published basis.
- 2ZServiceDesk vs Infronest Problem Management
- 3ZServiceDesk vs Proactivanet ITSM
- 4ZServiceDesk vs OpsYnt ITSM
- 5ZServiceDesk vs ManageEngine ServiceDesk Plus
- 6ZServiceDesk vs Alloy Navigator
- 7ZServiceDesk vs SolarWinds Service Desk
- 8ZServiceDesk vs Freshservice
- 9ZServiceDesk vs GLPI
- 10ZServiceDesk vs Jira
- 11ZServiceDesk vs DemandFlow ITSM
- 12ZServiceDesk vs ZentraITSM
- 13ZServiceDesk vs Vivantio
- 14ZServiceDesk vs HaloITSM
- 15ZServiceDesk vs Infraon ITSM
- 16ZServiceDesk vs Matrix42 Enterprise Service Management
- 17ZServiceDesk vs SysAid
- 18ZServiceDesk vs TOPdesk
- 19ZServiceDesk vs Octopus ITSM
- 20ZServiceDesk vs OMNITRACKER IT Service Management Center
- 21ZServiceDesk vs InvGate Service Desk
ZServiceDesk alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 2 | Infronest Problem Management | 8.4 | No | ₹29,999/mo | Android, API, iOS, Linux, Mac, self-hosted, Web, Windows |
| 3 | Proactivanet ITSM | 8.4 | No | — | Android, API, iOS, Web |
| 4 | OpsYnt ITSM | 8.3 | No | $49/mo | Android, API, iOS, self-hosted, Web |
| 5 | ManageEngine ServiceDesk Plus | 8.0 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 6 | Alloy Navigator | 8.0 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 7 | SolarWinds Service Desk | 7.9 | No | $39/mo | Android, API, iOS, Web |
| 8 | Freshservice | 7.9 | No | $19/mo | Android, API, iOS, Web |
| 9 | GLPI | 7.5 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 10 | Jira | 7.5 | Free plan | $7.91/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 11 | DemandFlow ITSM | 7.3 | No | — | API, Web |
| 12 | ZentraITSM | 7.1 | No | $19/mo | API, self-hosted, Web |
| 13 | Vivantio | 7.1 | No | $49/mo | API, self-hosted, Web |
| 14 | HaloITSM | 7.0 | No | — | Web, iOS, Android |
| 15 | Infraon ITSM | 6.9 | No | — | Web |
| 16 | Matrix42 Enterprise Service Management | 6.9 | No | — | Android, iOS, Web |
| 17 | SysAid | 6.9 | No | $89/mo | Android, API, iOS, self-hosted, Web |
| 18 | TOPdesk | 6.9 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 19 | Octopus ITSM | 6.9 | No | $95/mo | Android, API, iOS, Web, Windows |
| 20 | OMNITRACKER IT Service Management Center | 6.8 | No | — | Web, Windows, Mac, Linux |
| 21 | InvGate Service Desk | 6.8 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
Make your app an alternative to ZServiceDesk
See the priceThe sponsored alternative slot on this page is labelled and never changes the order above.
Questions about ZServiceDesk alternatives
What is the best alternative to ZServiceDesk?
Infronest Problem Management, number 2 in IT problem management software with a score of 8.4 out of 10. The others here: Proactivanet ITSM, OpsYnt ITSM, ManageEngine ServiceDesk Plus and 16 more.
What is the best free alternative to ZServiceDesk?
Jira is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation. Paid placements never change a rank.