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WaiverFile
Bayville, New York, United States
What it is
WaiverFile brings online bookings, electronic waivers, and customer management together for activity-based businesses such as attractions, fitness classes, tours, workshops, parties, and facility rentals. Customers can sign on a tablet, computer, or mobile device before arrival or at an on-site kiosk. Booking options include prices by person type, scheduled or all-day availability, capacity limits, group packages, and deposits. For groups and events, staff can track each participant’s waiver status alongside booking details, then check arrivals in the dashboard or scan confirmation codes with WaiverScan. Businesses can use a WaiverFile site with a custom domain or add branded booking and waiver pages to an existing site. Listed integrations include Zapier, Mailchimp, Constant Contact, PicThrive, GetResponse, and US Lacrosse. WaiverFile runs on Android, iOS, and the web. Booking has no monthly fee but adds a 6% booking fee, rounded up to the nearest whole dollar, plus separate Stripe processing fees. Paid waiver plans start at $19/mo; the listed trial is 30 days, with no credit card required. Additional waivers beyond a plan limit cost $0.50 each.
For and against
For
- Accepts signatures on mobile, computers, tablets, and kiosks
- Tracks waiver completion for each group participant
- Offers capacity limits, deposits, and group packages
- Connects with listed marketing and booking integrations
- Runs on Android, iOS, and the web
Against
- Booking adds a 6% fee and Stripe processing fees
- Paid waiver plans start at $19/mo
- Extra waivers cost $0.50 each after plan limits
The verdict
WaiverFile combines booking and waiver workflows with tools for group tracking and check-in. Compare the booking fee and waiver limits with the needs of your business.
Who it suits
WaiverFile suits activity-based businesses that need to coordinate bookings, participant waivers, and arrivals. It may fit teams handling parties or groups who want participant-level waiver tracking.
Plans and prices
Startup
150 new waivers/month · unlimited storage · no contract
Read 14 Oct 2026 · waiverfile.com
SMS 500
500 messages · 5¢ each additional message · no contract
Read 14 Oct 2026 · waiverfile.com
Startup with HIPAA
150 new waivers/month · enhanced HIPAA security · unlimited storage · no contract
Read 14 Oct 2026 · waiverfile.com
Business
400 new waivers/month · unlimited storage · no contract
Read 14 Oct 2026 · waiverfile.com
Growth
700 new waivers/month · unlimited storage · no contract
Read 14 Oct 2026 · waiverfile.com
Premium
1,300 new waivers/month · unlimited storage · no contract
Read 14 Oct 2026 · waiverfile.com
Elite
4,000 new waivers/month · unlimited storage · no contract
Read 14 Oct 2026 · waiverfile.com
Business with HIPAA
400 new waivers per month · Enhanced Security Features for HIPAA · Unlimited Waiver Storage · No Contract
Read 2 Oct 2026 · waiverfile.com
Growth with HIPAA
700 new waivers per month · Enhanced Security Features for HIPAA · Unlimited Waiver Storage · No Contract
Read 2 Oct 2026 · waiverfile.com
On the record
- API workflow
- The integration guide documents webhooks plus GetWaiversByReferenceID and GetWaiver methods for linking waivers to external booking IDs.waiverfile.com · read 14 Oct 2026
- App update
- The iOS listing records version 1.48 released July 24, 2024 with minor bug fixes and improvements.apps.apple.com · read 14 Oct 2026
- Audience
- WaiverFile describes its booking system for activity-based businesses, including attractions, fitness classes, tours, workshops, parties, and facility rentals.waiverfile.com · read 2 Oct 2026
- Booking
- The booking system supports admission pricing by person type, scheduled or all-day availability, capacity limits, group packages, and deposits.waiverfile.com · read 2 Oct 2026
- Check-in
- Staff can verify arrivals with the WaiverScan QR app or the web dashboard and see waiver status in real time.waiverfile.com · read 14 Oct 2026
- Company history
- The company says it was founded in 2004 as a custom software company and later focused solely on its online waiver system.waiverfile.com · read 2 Oct 2026
- Company location
- LinkedIn lists headquarters in Bayville, New York.linkedin.com · read 14 Oct 2026
- Company size
- LinkedIn lists WaiverFile as a privately held software company with 2–10 employees.linkedin.com · read 14 Oct 2026
- Compliance
- WaiverFile's security page says it is HIPAA-compliant and GDPR compliant.waiverfile.com · read 2 Oct 2026
- Deposits
- Businesses can take fixed or percentage deposits at booking and process the balance after final headcount confirmation.waiverfile.com · read 14 Oct 2026
- Documentation
- The public help center includes feature articles, setup guides, integration instructions, FAQ material and Swagger API reference documentation.waiverfile.com · read 14 Oct 2026
- Electronic signing
- Customers can sign on desktops, phones, tablets, kiosks or by links shared through email, SMS and QR codes.waiverfile.com · read 14 Oct 2026
- Enterprise SSO
- Enterprise accounts can use SSO with Okta or Microsoft Entra ID and centrally manage staff access.waiverfile.com · read 14 Oct 2026
- Flexible admission pricing
- Booking supports person categories, date and time pricing, seasonal rules, capacity limits and group packages.waiverfile.com · read 14 Oct 2026
- Group management
- The product tracks waiver completion for each participant in a party and lets adults sign or forward links for others.waiverfile.com · read 14 Oct 2026
- HIPAA
- The vendor offers HIPAA-configured plans and says protected health information is handled under HIPAA privacy and security requirements.waiverfile.com · read 14 Oct 2026
- Integrated website
- WaiverFile can host a complete business website or provide branded booking and waiver pages connected to an existing domain.waiverfile.com · read 14 Oct 2026
- Integrations
- Native connectors synchronize customer data with Mailchimp and Constant Contact, while Zapier can trigger actions across thousands of services.help.waiverfile.com · read 14 Oct 2026
The review
WaiverFile is an online booking and waiver platform for activity-based businesses, including tours, attractions, classes, parties, and facility rentals. It is most compelling for operators who coordinate groups and need booking details, waiver status, and arrivals connected. Its booking tools make it more than a waiver collector, but the 6% fee on its free booking plan and monthly waiver caps on paid plans merit careful budgeting.
Overview
Customers can sign from a tablet, computer, or mobile device, either ahead of time or at an on-site kiosk. The booking system handles admission prices by person type, scheduled or all-day availability, capacity limits, group packages, and deposits. Together, these functions suit businesses whose transactions involve planned activities and multiple participants better than operators looking only to collect signatures.
Staff can track waiver completion per participant for groups, parties, and events, with booking and participant details available together. At arrival, they can scan confirmation codes using WaiverScan or verify waiver status and mark customers present in the dashboard. That joined workflow can reduce the need to reconcile bookings and signers separately, though it also means the booking fee and waiver plan limits should be evaluated against expected volume.
Key features
- Booking and group management: Person-type pricing, availability schedules, capacity limits, group packages, and deposits cover several common activity-booking needs. Per-participant waiver tracking helps staff identify incomplete signings within a group rather than relying on one booking-level status.
- Check-in options: Confirmation-code scanning through WaiverScan and dashboard check-off provide two ways to manage arrivals while verifying waiver status.
- Branded customer pages: WaiverFile can provide a business website with a custom domain or connect booking and waiver pages to an existing site with styling that matches the business. This is useful for operators who want those customer-facing workflows to fit their brand.
- Integrations and security: The maker lists Zapier, Mailchimp, Constant Contact, PicThrive, GetResponse, and US Lacrosse integrations. Its stated security controls include encryption in transit and at rest, cell-level encryption, data masking, vulnerability scanning, penetration testing, monitoring, and alerting; its security page says the service is HIPAA-compliant and GDPR compliant.
- Operational tools: Kiosk mode, offline signing, guardian signing, API access, automated reminders, and data export are supported. These options matter to businesses with on-site signing or workflows involving guardians, external systems, or follow-up.
Pricing
WaiverFile has no general free plan, but its Booking plan has no monthly fee. It adds a 6% booking fee, rounded up to the nearest whole dollar, at checkout; Stripe processing fees apply separately. Waivers for booking participants are included, making this a way to start booking without a subscription, but the percentage fee can become a significant consideration as booking volume grows.
Standalone waiver plans start at $19 / Monthly and include a 30-day or 100-waiver free trial with no credit card required. The paid plans have no contract and unlimited waiver storage, but each has a monthly limit on new waivers; after that limit, customers can continue signing and pay $0.50 per additional waiver.
| Plan | Price | Included monthly waivers and notable terms |
|---|---|---|
| Startup | $19 / Monthly | 150 new waivers; unlimited storage |
| Startup with HIPAA | $29 / Monthly | 150 new waivers; enhanced security features for HIPAA; unlimited storage |
| Business | $49 / Monthly | 400 new waivers; unlimited storage |
| Business with HIPAA | $79 / Monthly | 400 new waivers; enhanced security features for HIPAA; unlimited storage |
| Growth | $89 / Monthly | 700 new waivers; unlimited storage |
| Growth with HIPAA | $129 / Monthly | 700 new waivers; enhanced security features for HIPAA; unlimited storage |
| Premium | $149 / Monthly | 1,300 new waivers; unlimited storage |
| Elite | $249 / Monthly | 4,000 new waivers; unlimited storage |
| Enterprise | Custom pricing | Custom volume; SSO and full data isolation |
Startup is the lowest-cost standalone option for modest waiver volume; Business and Growth raise the monthly allowance for busier operators, while Premium and Elite are aimed at substantially higher counts. The HIPAA variants cost more than their matching non-HIPAA tiers and add enhanced security features for HIPAA. Enterprise is the relevant tier for custom volume or buyers requiring SSO and full data isolation. The no-contract terms apply to the listed monthly paid plans, but the monthly cap and overage charge remain important when estimating total cost.
Platforms
WaiverFile supports Android, iOS, and the web. Its signing options span mobile devices, computers, and tablets, including an on-site kiosk workflow.
Who it's for
WaiverFile is a strong fit for attractions, fitness classes, tours, workshops, parties, and facility rentals that need to connect booking with participant waivers and check-in. Businesses with group events can benefit from per-person waiver tracking, while operators with low waiver volume and no booking needs may find the broader platform and paid monthly quotas unnecessary. Businesses whose bookings are cost-sensitive should compare the free plan’s 6% checkout fee with a monthly subscription.
Pros and cons
- Pro: Booking, participant-level waiver tracking, and check-in are brought together, which is valuable for group-based activities and events.
- Pro: The booking plan has no monthly fee and includes waivers for booking participants, offering a subscription-free way to use booking tools.
- Pro: Paid plans include unlimited waiver storage, with higher-volume tiers and custom Enterprise volume available.
- Con: The free booking plan charges a 6% fee at checkout, rounded up to the nearest whole dollar, in addition to Stripe processing fees.
- Con: Paid plans limit new waivers each month, and extra waivers cost $0.50 each after the included allowance.
- Con: The standalone waiver trial is limited to 30 days or 100 waivers, so it is not an ongoing free option.
Alternatives
Digital Waiver Software and Gym Waiver Software offer category roundups for readers comparing options across those areas.
Consider OnlineWaiverPro if a freemium waiver service is a priority: it has a free plan, and its Basic plan is $10 a month for up to 50 signed waivers, with $0.15 per signed waiver after that and 50 free signed waivers per month.
ClickWaiver is another freemium option, with a free plan and a $29 a month Pro plan that includes unlimited waivers and templates, three users, one location, white-labeling, API and webhooks, and an AI generator allowance of 200 per month.
For readers who want a free forever plan with defined response, user, storage, kiosk, and form limits, Survtapp offers one with 3 users, 100 responses per month, 5 MB storage, 2 kiosk devices, 3 forms, and 120-day data retention.
WaiverDrop may suit readers seeking a free starter tier with 10 waivers per month, unlimited templates, document packets, kiosk and touchless modes, and webhooks.
Readers interested in a free tier with 20 monthly submissions and basic features can consider WaiverForever.
CleverWaiver is a freemium alternative whose $9.99 a month BASIC plan includes 70 waivers per month, one waiver template, and a $0.20 charge per extra waiver.
For a freemium alternative with a paid tier starting at $5 per month, Happy Waiver is another option.
Wherewolf offers a freemium option and a Launch plan priced at $89 a month on an annual basis or $134 a month on a monthly basis; its volume limits vary by plan.
Verdict
Choose WaiverFile if your activity business needs booking, group-level waiver oversight, and arrival check-in connected in one workflow. Its strongest case is the combination of booking controls and participant tracking, while its main trade-offs are the free plan’s booking fee and recurring waiver caps on paid plans. If you only need waiver collection or want a continuing free plan, compare the alternatives before committing.