Best VICIdial Alternatives in 2026
Updated
20 apps from call center software ranked against VICIdial on the same published basis.
- 1VICIdial vs Amazon Connect
- 2VICIdial vs Genesys Cloud CX
- 3VICIdial vs 8x8 Contact Center
- 4VICIdial vs Agentforce Contact Center
- 5VICIdial vs UJET
- 6VICIdial vs Dialpad Support
- 7VICIdial vs Google Contact Center AI Platform
- 8VICIdial vs Daktela Contact Center
- 9VICIdial vs Ringflow Contact Center
- 10VICIdial vs ZIWO
- 11VICIdial vs AceCX
- 12VICIdial vs Odigo
- 13VICIdial vs GoContact
- 14VICIdial vs uContact
- 15VICIdial vs Freshcaller
- 16VICIdial vs GoTo Contact Center
- 17VICIdial vs C-Zentrix Contact Center
- 19VICIdial vs KrispCall
- 20VICIdial vs MyOperator
- 21VICIdial vs Natterbox
VICIdial alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Amazon Connect | 9.0 | No | — | Android, API, iOS, Web |
| 2 | Genesys Cloud CX | 8.8 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 3 | 8x8 Contact Center | 8.7 | No | — | Android, API, iOS, Mac, Web, Windows |
| 4 | Agentforce Contact Center | 8.6 | No | $50/mo | Web, iOS, Android |
| 5 | UJET | 8.5 | No | $65/mo | Android, API, iOS, Web |
| 6 | Dialpad Support | 8.4 | No | $8,095/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 7 | Google Contact Center AI Platform | 8.3 | No | — | Web, iOS, Android |
| 8 | Daktela Contact Center | 8.3 | No | €12/mo | Android, API, iOS, Mac, Web, Windows |
| 9 | Ringflow Contact Center | 8.3 | No | $7.99/mo | Web, iOS, Android |
| 10 | ZIWO | 8.2 | No | $40/mo | Web, iOS, Android |
| 11 | AceCX | 8.2 | No | $9.99/mo | Android, iOS |
| 12 | Odigo | 8.2 | No | €40/mo | Android, API, iOS, Web |
| 13 | GoContact | 8.1 | No | $75/mo | Web, iOS, Android |
| 14 | uContact | 8.0 | No | $59.99/mo | Web, iOS, Android |
| 15 | Freshcaller | 8.0 | Free plan | $15/mo | Android, iOS, Web |
| 16 | GoTo Contact Center | 7.7 | No | — | Windows, Mac, iOS, Android, Web |
| 17 | C-Zentrix Contact Center | 7.6 | Free plan | Free | Web |
| 19 | KrispCall | 7.6 | No | $12/mo | Android, Browser, iOS, Web |
| 20 | MyOperator | 7.5 | No | ₹5,000/mo | Android, API, iOS, Web |
| 21 | Natterbox | 7.5 | No | $82/mo | Android, Browser, iOS, Web |
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Questions about VICIdial alternatives
What is the best alternative to VICIdial?
Amazon Connect, number 1 in call center software with a score of 9.0 out of 10. The others here: Genesys Cloud CX, 8x8 Contact Center, Agentforce Contact Center and 16 more.
What is the best free alternative to VICIdial?
Freshcaller is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.