On the recordRead 30 Sep 202617 facts
UJET
UJET · San Francisco, California, United States · founded 2015
Plans and prices
Basic
$65a month
PSTN voice · standard reports and dashboards · single sign-on · CRM adapters
Read 30 Sep 2026 · ujet.cx
Pro
$99a month
Basic plus agent desktop · SMS blending · Smart Actions · Mobile SDK
Read 30 Sep 2026 · ujet.cx
Enterprise
$120a month
Pro plus chat · email · SMS · social channels
Read 30 Sep 2026 · ujet.cx
Digital
$69a month
Chat, email, SMS, social, and in-app voice · agent desktop · advanced reports and dashboards · APIs and data exporter
Read 30 Sep 2026 · ujet.cx
On the record
- Agent desktop
- UJET Agent Desktop is a web-based application that combines contact center tools, customer information, and workflows in one workspace.ujet.cx · read 30 Sep 2026
- AI and CX
- UJET offers a CCaaS and Workforce Management platform with AI for customer experience, agents, and contact center operations.ujet.cx · read 30 Sep 2026
- Channels
- The Enterprise plan includes chat, email, SMS, and social channels, while the Digital plan includes in-app voice.ujet.cx · read 30 Sep 2026
- CRM data handling
- UJET says customer data and PII are stored in the customer’s CRM or private data repository and that it minimizes PII stored on its platform.ujet.cx · read 30 Sep 2026
- Integrations
- UJET lists integrations including Google, HubSpot, Kustomer, Salesforce, Microsoft Dynamics, Oracle, Zendesk, Freshdesk, Zoho, ServiceNow, and SAP.ujet.cx · read 30 Sep 2026
- Intended customers
- UJET says its platform supports organizations of any size and reports serving companies in over 20 countries.ujet.cx · read 30 Sep 2026
- Mobile agent app
- The agent app for iOS and Android supports receiving and transferring calls and chats, outbound calls, CRM access, and switching between desktop and mobile.ujet.cx · read 30 Sep 2026
- Outbound dialer
- Yesujet.cx · read 23 Sep 2026
- Paid add-ons
- The pricing page lists add-ons including chat, email, SMS, social, outbound dialer, co-browsing, Workforce Management, and conversational AI features.ujet.cx · read 30 Sep 2026
- Product
- UJET describes itself as a cloud contact center platform that unifies voice, chat, and mobile into contextual customer journeys.ujet.cx · read 30 Sep 2026
- Security
- UJET says its platform is independently audited and certified annually, and that communications data is encrypted, transferred to customer-controlled storage, and deleted from its platform after the support session.ujet.cx · read 30 Sep 2026
- Paid from
- 65ujet.cx · read 23 Sep 2026
- Support
- Basic includes Standard Support, while Pro, Enterprise, and Digital include Premium Support.ujet.cx · read 30 Sep 2026
- Trial
- UJET’s Terms say a user who registers for a free trial can use applicable services free until the trial period ends, a purchased subscription starts, or UJET terminates the trial; no trial duration is stated there.ujet.cx · read 30 Sep 2026
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