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UJET

UJET · San Francisco, California, United States · founded 2015

Plans and prices

Basic

$65a month

PSTN voice · standard reports and dashboards · single sign-on · CRM adapters

Pro

$99a month

Basic plus agent desktop · SMS blending · Smart Actions · Mobile SDK

Enterprise

$120a month

Pro plus chat · email · SMS · social channels

Digital

$69a month

Chat, email, SMS, social, and in-app voice · agent desktop · advanced reports and dashboards · APIs and data exporter

Every plan, in full

On the record

Agent desktop
UJET Agent Desktop is a web-based application that combines contact center tools, customer information, and workflows in one workspace.ujet.cx · read 30 Sep 2026
AI and CX
UJET offers a CCaaS and Workforce Management platform with AI for customer experience, agents, and contact center operations.ujet.cx · read 30 Sep 2026
Channels
The Enterprise plan includes chat, email, SMS, and social channels, while the Digital plan includes in-app voice.ujet.cx · read 30 Sep 2026
CRM data handling
UJET says customer data and PII are stored in the customer’s CRM or private data repository and that it minimizes PII stored on its platform.ujet.cx · read 30 Sep 2026
Integrations
UJET lists integrations including Google, HubSpot, Kustomer, Salesforce, Microsoft Dynamics, Oracle, Zendesk, Freshdesk, Zoho, ServiceNow, and SAP.ujet.cx · read 30 Sep 2026
Intended customers
UJET says its platform supports organizations of any size and reports serving companies in over 20 countries.ujet.cx · read 30 Sep 2026
Mobile agent app
The agent app for iOS and Android supports receiving and transferring calls and chats, outbound calls, CRM access, and switching between desktop and mobile.ujet.cx · read 30 Sep 2026
Outbound dialer
Yesujet.cx · read 23 Sep 2026
Paid add-ons
The pricing page lists add-ons including chat, email, SMS, social, outbound dialer, co-browsing, Workforce Management, and conversational AI features.ujet.cx · read 30 Sep 2026
Product
UJET describes itself as a cloud contact center platform that unifies voice, chat, and mobile into contextual customer journeys.ujet.cx · read 30 Sep 2026
Security
UJET says its platform is independently audited and certified annually, and that communications data is encrypted, transferred to customer-controlled storage, and deleted from its platform after the support session.ujet.cx · read 30 Sep 2026
Paid from
65ujet.cx · read 23 Sep 2026
Support
Basic includes Standard Support, while Pro, Enterprise, and Digital include Premium Support.ujet.cx · read 30 Sep 2026
Trial
UJET’s Terms say a user who registers for a free trial can use applicable services free until the trial period ends, a purchased subscription starts, or UJET terminates the trial; no trial duration is stated there.ujet.cx · read 30 Sep 2026

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