Zoom Contact Center
No phone app
7.1No. 33 of 126
in Call Center Software
in Call Center Software
- Recognised40% of the score97
- Phone app26% of the score0
- Documented20% of the score78
- Free plan14% of the score0
- Free plan
- No
Summary
Zoom Contact Center is ranked #33 of 126 in call center software on Samsung Mobile US Press. There is no free plan.
Zoom Contact Center plans and pricing
All plansEssentials Contact Center Not published Inbound channels: voice, video, chat, and SMS · Flow Editor and IVR · Real-time transcription · Agent CTI integration zoom.com · 23 Sept 2026
Essentials Contact Center Not published Inbound channels: voice, video, chat, and SMS · Flow Editor and IVR · Real-time transcription · Agent CTI integration zoom.com · 23 Sept 2026
Premium Contact Center Not published All Essentials features · Email and social channels · Progressive and preview outbound dialers · Cobrowse zoom.com · 23 Sept 2026
Premium Contact Center Not published All Essentials features · Email and social channels · Progressive and preview outbound dialers · Cobrowse zoom.com · 23 Sept 2026
Elite Contact Center Not published All Premium features · AI Expert Assist · Advanced Quality Management · Workforce Management zoom.com · 23 Sept 2026
Elite Contact Center Not published All Premium features · AI Expert Assist · Advanced Quality Management · Workforce Management zoom.com · 23 Sept 2026
Compared on call center software
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Where it ranks on Samsung Mobile US Press
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Sources
- zoom.com/en/products/contact-center/· checked 23 Sept 2026