Best Puzzel Customer Service Platform Alternatives in 2026
Updated
20 apps from omnichannel contact center software ranked against Puzzel Customer Service Platform on the same published basis.
- 1Puzzel Customer Service Platform vs Amazon Connect
- 2Puzzel Customer Service Platform vs 8x8 Contact Center
- 3Puzzel Customer Service Platform vs Genesys Cloud CX
- 4Puzzel Customer Service Platform vs Agentforce Contact Center
- 5Puzzel Customer Service Platform vs Odigo
- 6Puzzel Customer Service Platform vs Daktela Contact Center
- 7Puzzel Customer Service Platform vs Webex App
- 9Puzzel Customer Service Platform vs Luware Nimbus
- 10Puzzel Customer Service Platform vs Talkdesk CX Cloud
- 11Puzzel Customer Service Platform vs Intermedia Contact Center
- 12Puzzel Customer Service Platform vs VICIdial
- 13Puzzel Customer Service Platform vs Vonage Contact Center
- 14Puzzel Customer Service Platform vs Verint Open CCaaS
- 15Puzzel Customer Service Platform vs NICE CXone
- 16Puzzel Customer Service Platform vs Zoom Contact Center
- 17Puzzel Customer Service Platform vs GoTo Contact Center
- 18Puzzel Customer Service Platform vs Vocalcom Hermes360
- 19Puzzel Customer Service Platform vs Twilio Flex
- 20Puzzel Customer Service Platform vs MiContact Center Enterprise
- 21Puzzel Customer Service Platform vs storm CONTACT
Puzzel Customer Service Platform alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Amazon Connect | 9.0 | No | — | Android, API, iOS, Web |
| 2 | 8x8 Contact Center | 8.6 | No | — | Android, API, iOS, Mac, Web, Windows |
| 3 | Genesys Cloud CX | 8.3 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 4 | Agentforce Contact Center | 8.2 | No | $50/mo | Web, iOS, Android |
| 5 | Odigo | 7.9 | No | €40/mo | Android, API, iOS, Web |
| 6 | Daktela Contact Center | 7.8 | No | €12/mo | Android, API, iOS, Mac, Web, Windows |
| 7 | Webex App | 7.5 | Free plan | Free | Android, iOS, Mac, Web, Windows |
| 9 | Luware Nimbus | 7.3 | No | $85/mo | Android, API, iOS, Web |
| 10 | Talkdesk CX Cloud | 7.0 | No | $85/mo | Web |
| 11 | Intermedia Contact Center | 6.9 | No | — | — |
| 12 | VICIdial | 6.9 | No | — | Web, iOS, Android |
| 13 | Vonage Contact Center | 6.8 | No | — | — |
| 14 | Verint Open CCaaS | 6.8 | No | — | API, Web |
| 15 | NICE CXone | 6.7 | No | $0.25/mo | Web |
| 16 | Zoom Contact Center | 6.5 | No | — | — |
| 17 | GoTo Contact Center | 6.4 | No | — | Windows, Mac, iOS, Android, Web |
| 18 | Vocalcom Hermes360 | 6.0 | No | — | Web |
| 19 | Twilio Flex | 6.0 | No | $1/mo | Web |
| 20 | MiContact Center Enterprise | 5.9 | No | — | — |
| 21 | storm CONTACT | 5.9 | No | — | Web |
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Questions about Puzzel Customer Service Platform alternatives
What is the best alternative to Puzzel Customer Service Platform?
Amazon Connect, number 1 in omnichannel contact center software with a score of 9.0 out of 10. The others here: 8x8 Contact Center, Genesys Cloud CX, Agentforce Contact Center and 16 more.
What is the best free alternative to Puzzel Customer Service Platform?
Webex App is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.