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- OMniLeads
On the recordRead 8 Oct 202612 facts
OMniLeads
Córdoba, Argentina
Plans and prices
Lite
Priced on request
User and group management · Manual, preview, and incoming campaigns · General campaign and agent reports · White label
Read 8 Oct 2026 · omnileads.net
Professional
Priced on request
Starter features · Business wallboard · Predictive dialer · Outbound IVR
Read 8 Oct 2026 · omnileads.net
Starter
Priced on request
Lite features · Video calls · Premium reporting · WhatsApp Business Chat
Read 8 Oct 2026 · omnileads.net
On the record
- Agent tools
- The platform includes agent and supervisor consoles, real-time supervision, productivity reports, call recording, web forms, and answering machine detection.docs.omnileads.net · read 8 Oct 2026
- API
- Its HTTPS/JSON REST API supports session or token authentication and provides endpoints including contact creation and click-to-call.docs.omnileads.net · read 8 Oct 2026
- Campaigns
- It supports incoming, preview, and manual campaigns, along with campaign recycling and switching contact databases for uninterrupted dialing.docs.omnileads.net · read 8 Oct 2026
- Deployment
- OMniLeads can run on premises or in the cloud and supports horizontal cluster and high-availability deployment scenarios.docs.omnileads.net · read 8 Oct 2026
- Download
- The documentation says the GitLab repository is available for free download, installation, modification, and use.docs.omnileads.net · read 8 Oct 2026
- Enterprise support
- The Enterprise page lists email support for Lite, email and chat for Starter, and email, chat, and phone support for Professional.omnileads.net · read 8 Oct 2026
- Enterprise training
- The Enterprise page describes free training and knowledge resources for administrators.omnileads.net · read 8 Oct 2026
- Integrations
- OMniLeads documents integrations with WhatsApp Business, CRM/ERP systems through its RESTful API, and SIP-based PBXs.docs.omnileads.net · read 8 Oct 2026
- Intended users
- The documentation describes use by organizations running their own contact centers, BPO customer-contact providers, and carriers or cloud PBX providers.docs.omnileads.net · read 8 Oct 2026
- Purpose
- OMniLeads is open-source contact center software built around WebRTC for voice, video, and WhatsApp communications.docs.omnileads.net · read 8 Oct 2026
- Security
- The documentation says communications are encrypted and describes HTTPS, sRTP, and dTLS; it recommends a reverse proxy or load balancer and a Session Border Controller for internet-facing deployments.docs.omnileads.net · read 8 Oct 2026
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