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Best eGain Customer Engagement Hub Alternatives in 2026

Updated

20 apps from customer service CRM software ranked against eGain Customer Engagement Hub on the same published basis.

  1. 1
    Vtiger CRM Free plan AndroidiOS $12/mo7.9
    eGain Customer Engagement Hub vs Vtiger CRM
  2. 2
    1CRM Free plan WebWinMacLinuxiOS $1.08/mo7.8
    eGain Customer Engagement Hub vs 1CRM
  3. 4
    Kustomer AndroidapiiOSWeb 7.3
    eGain Customer Engagement Hub vs Kustomer
  4. 5
    Intercom Free trial AndroidiOSWeb $19/mo7.1
    eGain Customer Engagement Hub vs Intercom
  5. 6
    Agentforce Contact Center WebiOSAndroid $50/mo6.9
    eGain Customer Engagement Hub vs Agentforce Contact Center
  6. 7
    Oracle Siebel CRM AndroidapiiOSself-hostedWeb $68.75/mo6.9
    eGain Customer Engagement Hub vs Oracle Siebel CRM
  7. 8
    Freshdesk Free plan api $19/mo6.4
    eGain Customer Engagement Hub vs Freshdesk
  8. 9
    YundaDesk Free plan Web $20/mo6.0
    eGain Customer Engagement Hub vs YundaDesk
  9. 10
    Pega CRM Free trial Web 5.8
    eGain Customer Engagement Hub vs Pega CRM
  10. 11
    Gladly apiWeb 5.6
    eGain Customer Engagement Hub vs Gladly
  11. 12
    Jio CRM 5.5
    eGain Customer Engagement Hub vs Jio CRM
  12. 13
    Freshworks Freddy AI Agent Web $29/mo5.4
    eGain Customer Engagement Hub vs Freshworks Freddy AI Agent
  13. 14
    LeadSquared Free trial 5.4
    eGain Customer Engagement Hub vs LeadSquared
  14. 15
    Oracle Fusion Cloud Marketing Web 5.4
    eGain Customer Engagement Hub vs Oracle Fusion Cloud Marketing
  15. 16
    Salesforce Service Cloud api $25/mo5.4
    eGain Customer Engagement Hub vs Salesforce Service Cloud
  16. 17
    TeamSupport api $45/mo5.4
    eGain Customer Engagement Hub vs TeamSupport
  17. 18
    Dixa api €89/mo5.3
    eGain Customer Engagement Hub vs Dixa
  18. 19
    Kapture CRM 5.3
    eGain Customer Engagement Hub vs Kapture CRM
  19. 20
    Oracle Service Web 5.3
    eGain Customer Engagement Hub vs Oracle Service
  20. 21
    Sugar Serve api 5.3
    eGain Customer Engagement Hub vs Sugar Serve

eGain Customer Engagement Hub alternatives compared

#AppScoreFree planFromRuns on
1Vtiger CRM7.9Free plan$12/moAndroid, iOS
21CRM7.8Free plan$1.08/moWeb, Windows, Mac, Linux, iOS, Android
4Kustomer7.3Android, API, iOS, Web
5Intercom7.1No$19/moAndroid, iOS, Web
6Agentforce Contact Center6.9No$50/moWeb, iOS, Android
7Oracle Siebel CRM6.9No$68.75/moAndroid, API, iOS, self-hosted, Web, Windows
8Freshdesk6.4Free plan$19/moAPI
9YundaDesk6.0Free plan$20/moWeb
10Pega CRM5.8Web
11Gladly5.6API, Web
12Jio CRM5.5
13Freshworks Freddy AI Agent5.4No$29/moWeb
14LeadSquared5.4
15Oracle Fusion Cloud Marketing5.4Web
16Salesforce Service Cloud5.4No$25/moAPI
17TeamSupport5.4No$45/moAPI
18Dixa5.3No€89/moAPI
19Kapture CRM5.3
20Oracle Service5.3Web
21Sugar Serve5.3API
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Questions about eGain Customer Engagement Hub alternatives

What is the best alternative to eGain Customer Engagement Hub?

Vtiger CRM, number 1 in customer service CRM software with a score of 7.9 out of 10. The others here: 1CRM, Kustomer, Intercom and 16 more.

What is the best free alternative to eGain Customer Engagement Hub?

Vtiger CRM is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.