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Zendesk Guide

No phone app

6.9No. 40 of 133
in Knowledge base software

Recognised40% of the score89
Phone app26% of the score0
Documented20% of the score75
Free plan14% of the score0

Free plan: No
Paid plans from: $55/mo
Runs on: Web

Visit site Alternatives

Summary

Zendesk Guide is ranked #40 of 133 in knowledge base software on Samsung Mobile US Press, made by Zendesk Guide (San Francisco, California, United States). It runs on Web. There is no free plan. Paid plans start at $55/mo.

Zendesk Guide plans and pricing

Suite Team $55/mo paid yearly AI agents · Knowledge base · Action Builder · Omnichannel routing · Messaging and live chat · Telephony zendesk.com · 20 Sept 2026

Suite Professional $115/mo paid yearly Suite Team features · Admin Copilot · App Builder · Writing Tools · Quick Reports · Skills-based routing zendesk.com · 20 Sept 2026

Suite Enterprise + Copilot Not published Intelligent Triage · Auto Assist · Generative AI for Voice · Approval workflows · Sandbox environment · Custom agent roles zendesk.com · 20 Sept 2026

Compared on knowledge base software

Free plan: Nozendesk.com
Paid from: $55/mozendesk.com
Custom domain: Yeszendesk.com
Single sign-on: Yeszendesk.com

Facts

Publishing audience: bothzendesk.com · 20 Sept 2026
Article limit: 40000zendesk.com · 20 Sept 2026
SSO support: Yeszendesk.com · 20 Sept 2026
Version history: Yeszendesk.com · 20 Sept 2026
Content analytics: Yeszendesk.com · 20 Sept 2026

Company

Headquarters: San Francisco, California, United Stateszendesk.com · 28 Sept 2026

Best Zendesk Guide alternatives

Confluence No. 1 9.7 iPhone + Android$5.42/mo ProProfs Knowledge Base No. 2 9.7 iPhone + Android$0.99/mo Nuclino No. 3 9.5 iPhone + AndroidFree Elium No. 4 8.6 iPhone + Android€15/mo Slite No. 5 8.6 iPhone + Android$10/mo IT Glue No. 6 8.5 iPhone + Android$29/mo

Where it ranks on Samsung Mobile US Press

Best Knowledge Base Software in 2026#40 of 133
Best IT Knowledge Base Software in 2026#37 of 49
Best Customer Self-Service Software in 2026#37 of 42
Best HR Knowledge Base Software in 2026#36 of 41
Best Customer Community Software in 2026#30 of 36
Best Customer Journey Analytics Software in 2026#30 of 30
Best Customer Service CRM Software in 2026#21 of 21

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Sources

zendesk.com/in/pricing/;· checked 20 Sept 2026
zendesk.com/in/help-center/knowledge-base-software/· checked 28 Sept 2026
zendesk.com/in/pricing/· checked 20 Sept 2026