Best Desk Support Monkey Alternatives in 2026
Updated
20 apps from AI IT service desk software ranked against Desk Support Monkey on the same published basis.
- 1Desk Support Monkey vs ManageEngine ServiceDesk Plus
- 2Desk Support Monkey vs Freshservice
- 3Desk Support Monkey vs Zendesk Employee Service
- 4Desk Support Monkey vs SolarWinds Service Desk
- 5Desk Support Monkey vs SysAid
- 6Desk Support Monkey vs Jira
- 7Desk Support Monkey vs TOPdesk
- 8Desk Support Monkey vs HaloITSM
- 9Desk Support Monkey vs Atomicwork
- 10Desk Support Monkey vs Console
- 11Desk Support Monkey vs Nova-Suite
- 12Desk Support Monkey vs Tessio
- 13Desk Support Monkey vs FreeITSM
- 15Desk Support Monkey vs ServiceNow ITSM
- 16Desk Support Monkey vs EasyVista Service Manager
- 17Desk Support Monkey vs Serviceaide Intelligent Service Management
- 18Desk Support Monkey vs GudDesk
- 19Desk Support Monkey vs Zammad
- 20Desk Support Monkey vs Moveworks
- 21Desk Support Monkey vs Aisera AI Agent Studio
Desk Support Monkey alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | ManageEngine ServiceDesk Plus | 8.6 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 2 | Freshservice | 8.6 | No | $19/mo | Android, API, iOS, Web |
| 3 | Zendesk Employee Service | 8.5 | No | $29/mo | Android, API, iOS, Web |
| 4 | SolarWinds Service Desk | 8.3 | No | $39/mo | Android, API, iOS, Web |
| 5 | SysAid | 8.0 | No | $89/mo | Android, API, iOS, self-hosted, Web |
| 6 | Jira | 7.9 | Free plan | $7.91/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 7 | TOPdesk | 7.7 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 8 | HaloITSM | 7.4 | No | — | Web, iOS, Android |
| 9 | Atomicwork | 7.3 | No | $1/mo | Web |
| 10 | Console | 7.0 | No | — | Web |
| 11 | Nova-Suite | 6.6 | Free plan | Free | API, self-hosted, Web |
| 12 | Tessio | 6.6 | Free plan | Free | self-hosted, Web |
| 13 | FreeITSM | 6.4 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 15 | ServiceNow ITSM | 6.4 | No | — | Android, iOS, Web |
| 16 | EasyVista Service Manager | 6.2 | No | — | Web |
| 17 | Serviceaide Intelligent Service Management | 6.2 | No | $1,800/mo | self-hosted, Web |
| 18 | GudDesk | 6.2 | Free plan | $29/mo | API, self-hosted, Web |
| 19 | Zammad | 5.9 | No | — | Web, Linux |
| 20 | Moveworks | 4.9 | No | — | Web |
| 21 | Aisera AI Agent Studio | 4.7 | No | — | Web |
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Questions about Desk Support Monkey alternatives
What is the best alternative to Desk Support Monkey?
ManageEngine ServiceDesk Plus, number 1 in AI IT service desk software with a score of 8.6 out of 10. The others here: Freshservice, Zendesk Employee Service, SolarWinds Service Desk and 16 more.
What is the best free alternative to Desk Support Monkey?
Jira is the best-ranked alternative with a free plan. 5 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.