Best Agentforce IT Service Alternatives in 2026
Updated
20 apps from IT problem management software ranked against Agentforce IT Service on the same published basis.
- 1Agentforce IT Service vs ZServiceDesk
- 2Agentforce IT Service vs Infronest Problem Management
- 3Agentforce IT Service vs Proactivanet ITSM
- 4Agentforce IT Service vs OpsYnt ITSM
- 5Agentforce IT Service vs ManageEngine ServiceDesk Plus
- 6Agentforce IT Service vs Alloy Navigator
- 7Agentforce IT Service vs SolarWinds Service Desk
- 8Agentforce IT Service vs Freshservice
- 9Agentforce IT Service vs GLPI
- 10Agentforce IT Service vs Jira
- 11Agentforce IT Service vs DemandFlow ITSM
- 12Agentforce IT Service vs ZentraITSM
- 13Agentforce IT Service vs Vivantio
- 14Agentforce IT Service vs HaloITSM
- 15Agentforce IT Service vs Infraon ITSM
- 16Agentforce IT Service vs Matrix42 Enterprise Service Management
- 17Agentforce IT Service vs SysAid
- 18Agentforce IT Service vs TOPdesk
- 19Agentforce IT Service vs Octopus ITSM
- 20Agentforce IT Service vs OMNITRACKER IT Service Management Center
Agentforce IT Service alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | ZServiceDesk | 8.7 | No | — | Android, API, iOS, Linux, Mac, self-hosted, Web, Windows |
| 2 | Infronest Problem Management | 8.4 | No | ₹29,999/mo | Android, API, iOS, Linux, Mac, self-hosted, Web, Windows |
| 3 | Proactivanet ITSM | 8.4 | No | — | Android, API, iOS, Web |
| 4 | OpsYnt ITSM | 8.3 | No | $49/mo | Android, API, iOS, self-hosted, Web |
| 5 | ManageEngine ServiceDesk Plus | 8.0 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 6 | Alloy Navigator | 8.0 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 7 | SolarWinds Service Desk | 7.9 | No | $39/mo | Android, API, iOS, Web |
| 8 | Freshservice | 7.9 | No | $19/mo | Android, API, iOS, Web |
| 9 | GLPI | 7.5 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 10 | Jira | 7.5 | Free plan | $7.91/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 11 | DemandFlow ITSM | 7.3 | No | — | API, Web |
| 12 | ZentraITSM | 7.1 | No | $19/mo | API, self-hosted, Web |
| 13 | Vivantio | 7.1 | No | $49/mo | API, self-hosted, Web |
| 14 | HaloITSM | 7.0 | No | — | Web, iOS, Android |
| 15 | Infraon ITSM | 6.9 | No | — | Web |
| 16 | Matrix42 Enterprise Service Management | 6.9 | No | — | Android, iOS, Web |
| 17 | SysAid | 6.9 | No | $89/mo | Android, API, iOS, self-hosted, Web |
| 18 | TOPdesk | 6.9 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 19 | Octopus ITSM | 6.9 | No | $95/mo | Android, API, iOS, Web, Windows |
| 20 | OMNITRACKER IT Service Management Center | 6.8 | No | — | Web, Windows, Mac, Linux |
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Questions about Agentforce IT Service alternatives
What is the best alternative to Agentforce IT Service?
ZServiceDesk, number 1 in IT problem management software with a score of 8.7 out of 10. The others here: Infronest Problem Management, Proactivanet ITSM, OpsYnt ITSM and 16 more.
What is the best free alternative to Agentforce IT Service?
Jira is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.