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Ranked on the record · 22 apps

Best IVR Software 2026

IVR software helps shape how callers move through phone menus, provide input, and reach the right destination. Teloz IVR, MyOperator, and Momo Business IVR are among the options to consider. Compared on speech input and supported languages, the entries offer criteria for thinking about how callers interact with an automated system. A visual flow builder and webhooks or API support are relevant when assessing how call routes are set up and connected to other tools. Call recording and concurrent calls add operational considerations. Check whether a free plan is listed and compare paid-from pricing as you weigh the features against your phone workflows.

01

Voicent may suit businesses or communities that need automated voice, email or text communication, with cloud or Windows-based on-premise options.

Free plan Free trial From $163 a month AndroidiPhone & iPadWebWindowsAPISelf-hosted
02

MyOperator

It suits businesses seeking cloud calling, WhatsApp workflows, and AI agents in one platform, with integrations and human handovers.

AndroidiPhone & iPadWeb+2
Record6.0 Visit
03

Teloz IVR

Teloz IVR may suit operations teams that need to build caller flows and route calls using voice, keypad input or CRM lookups.

AndroidiPhone & iPadWeb
Record6.0 Visit
04

KloudTalk

KloudTalk may suit small companies, web-based businesses, enterprises with multiple offices, and customer-service teams handling many inbound calls.

AndroidiPhone & iPadWeb+2
Record5.8 Visit
05

CallFire IVR

CallFire IVR suits organizations that need to route callers, collect responses, or send reminders and payment calls.

AndroidiPhone & iPadWeb+1
Record5.7 Visit
6
Momo Business IVR

Momo Business IVR may suit teams serving East African customers that need to build and manage call flows.

WebWindowsMac+1 25,000 TZS a month Record5.7 Visit
7
Knowlarity Cloud Contact Center

It suits businesses of varying sizes that need cloud-based inbound and outbound call handling, including the stated e-commerce, food delivery and edutech use cases.

AndroidiPhone & iPadWeb+1 ₹16,800 a year Record5.5 Visit
8
VoiceGuide

VoiceGuide suits organizations building customized IVR, dialer, messaging, or ACD systems.

WindowsAPISelf-hosted — Record4.8 Visit
9
JVoiceXML

JVoiceXML may suit Java developers building VoiceXML-based audio dialogs or extending an interpreter.

LinuxAPISelf-hosted Free plan Record4.7 Visit
10 WebAPI $490 a year Record4.6 Visit
11
Cloud IVR

Cloud IVR suits adults needing cloud call menus, routing, automated voice prompts, and call reporting without installing hardware.

Web €99.99 a year Record4.5 Visit
12
Avaya Experience Platform

Avaya Infinity is designed for large, complex enterprise contact centers, including deployments with thousands of agents.

WebAPISelf-hosted $48 a month, billed yearly Record4.4 Visit
13 Web $49 a month Record4.1 Visit
14
Agent Voice Response

AVR suits organizations running Asterisk-based telephony for customer support, contact-center automation, healthcare assistants, commerce, learning, or IoT control.

Self-hosted Free plan Record4.0 Visit
15
Cognigy

Cognigy.AI is aimed at enterprises building customer-service agents for contact centers across multiple channels.

WebAPISelf-hosted — Record3.7 Visit
16
Dialogic Digital IVR

It suits service providers and enterprises building managed voice self-service.

WebAPISelf-hosted — Record3.7 Visit
17
Mobilus Visual IVR

It is intended for organizations improving inquiry routing, self-service and call-center workload.

WebAPI — Record3.7 Visit
18
Plum DEV

Plum DEV is aimed at developers and engineering teams building voice self-service applications that need control over application logic and integrations.

WebAPI — Record3.7 Visit
19
Plum Fuse

Plum Fuse suits CX leaders and non-technical teams building IVR flows without VoiceXML expertise.

WebAPI — Record3.7 Visit
20
Zappix Visual IVR

Zappix Visual IVR suits organizations with high routine-call volumes, including healthcare, insurance, financial services, retail, public sector, and BPO teams.

WebAPI — Record3.7 Visit
21 Web — Record3.5 Visit
22 Web — Record2.2 Visit