Best IVR Software in 2026
Updated
IVR software helps shape how callers move through phone menus, provide input, and reach the right destination. Teloz IVR, MyOperator, and Momo Business IVR are among the options to consider. Compared on speech input and supported languages, the entries offer criteria for thinking about how callers interact with an automated system. A visual flow builder and webhooks or API support are relevant when assessing how call routes are set up and connected to other tools. Call recording and concurrent calls add operational considerations. Check whether a free plan is listed and compare paid-from pricing as you weigh the features against your phone workflows.
Recognised 40% · Phone app 26% · Documented 20% · Free plan 14% of the score
- 1 Teloz IVR iPhone + Android RecognisedPhone appDocumentedFree plan 7.9$7.99/mo Speech input: YesVisual flow builder: Yes
- 2 KloudTalk iPhone + Android RecognisedPhone appDocumentedFree plan 7.1$20/mo
- 3 MyOperator iPhone + Android RecognisedPhone appDocumentedFree plan 7.1₹5,000/mo
- 4 Genesys Workforce Engagement Management iPhone + Android RecognisedPhone appDocumentedFree plan 7.0£2.33/mo Speech input: YesVisual flow builder: Yes
- 5 Knowlarity Cloud Contact Center iPhone + Android RecognisedPhone appDocumentedFree plan 7.0₹1,999/mo
- 6 Avaya Aura Private Cloud iPhone + Android RecognisedPhone appDocumented 6.9
- 7 Momo Business IVR No phone app RecognisedPhone appDocumentedFree plan 6.4TZS 25,000/mo Visual flow builder: Yes
- 8 CallFire IVR No phone app RecognisedPhone appDocumentedFree plan 6.3$99/mo Speech input: NoVisual flow builder: Yes
- 9 JVoiceXML No phone app RecognisedPhone appDocumentedFree plan 6.3Free Speech input: Yes
- 10 Voicent No phone app RecognisedPhone appDocumentedFree plan 6.3$179/mo
- 11 Agent Voice Response No phone app RecognisedPhone appDocumentedFree plan 6.2Free Speech input: Yes
- 12 Plum DEV No phone app RecognisedPhone appDocumented 5.8
- 13 Cognigy No phone app RecognisedPhone appDocumented 5.7
- 14 Dialogic Digital IVR No phone app RecognisedPhone appDocumented 5.7
- 15 Avaya Experience Platform No phone app RecognisedPhone appDocumentedFree plan 5.6$48/mo
- 16 IVR Sys Hosted IVR No phone app RecognisedPhone appDocumented 5.6 Speech input: Yes
- 17 Mobilus Visual IVR No phone app RecognisedPhone appDocumented 5.6 Visual flow builder: Yes
- 18 Plum Fuse No phone app RecognisedPhone appDocumented 5.6
- 19 VoiceGuide No phone app RecognisedPhone appDocumentedFree plan 5.6 Speech input: YesVisual flow builder: Yes
- 20 Zappix Visual IVR No phone app RecognisedPhone appDocumented 5.6
- 21 CallMatrix No phone app RecognisedPhone appDocumentedFree plan 5.5$40.83/mo
- 22 Cloud IVR No phone app RecognisedPhone appDocumentedFree plan 5.4€8.33/mo
- 23 FonaBot IVR Builder No phone app RecognisedPhone appDocumentedFree plan 5.4$49/mo
Compare all 23 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Speech input | Visual flow builder |
|---|---|---|---|---|---|---|---|---|
| 1 | Teloz IVR | 7.9 | Free plan | $7.99/mo | Yes | Yes | Yes | |
| 2 | KloudTalk | 7.1 | No | $20/mo | No | |||
| 3 | MyOperator | 7.1 | No | ₹5,000/mo | No | |||
| 4 | Genesys Workforce Engagement Management | 7.0 | No | £2.33/mo | No | Yes | Yes | |
| 5 | Knowlarity Cloud Contact Center | 7.0 | No | ₹1,999/mo | No | |||
| 6 | Avaya Aura Private Cloud | 6.9 | No | |||||
| 7 | Momo Business IVR | 6.4 | Free plan | TZS 25,000/mo | Yes | |||
| 8 | CallFire IVR | 6.3 | $99/mo | No | No | Yes | ||
| 9 | JVoiceXML | 6.3 | Free plan | Free | Yes | Yes | ||
| 10 | Voicent | 6.3 | Free plan | $179/mo | Yes | 19 /mo | ||
| 11 | Agent Voice Response | 6.2 | Free plan | Free | Yes | Yes | ||
| 12 | Plum DEV | 5.8 | ||||||
| 13 | Cognigy | 5.7 | ||||||
| 14 | Dialogic Digital IVR | 5.7 | ||||||
| 15 | Avaya Experience Platform | 5.6 | No | $48/mo | No | |||
| 16 | IVR Sys Hosted IVR | 5.6 | Yes | |||||
| 17 | Mobilus Visual IVR | 5.6 | Yes | |||||
| 18 | Plum Fuse | 5.6 | ||||||
| 19 | VoiceGuide | 5.6 | No | No | Yes | Yes | ||
| 20 | Zappix Visual IVR | 5.6 | ||||||
| 21 | CallMatrix | 5.5 | No | $40.83/mo | No | 49 /mo | ||
| 22 | Cloud IVR | 5.4 | No | €8.33/mo | No | |||
| 23 | FonaBot IVR Builder | 5.4 | No | $49/mo | No | 49 /mo |
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Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.